Head of Programme Management

Exciting Program Manager opportunity in patient solutions Smyrna, GA (Hybrid)
The primary purpose of a Program Manager is to drive differentiated patient solutions by transforming ’s strategy into program and project delivery. A Program Manager’s role is to initiate, plan, execute, monitor/control and ultimately close a program to successfully realize the intended benefits. This includes overseeing any sub-programs and projects.
Program Managers will partner with the Project Sponsor. They are a standing member of the project core team. They are responsible for proactively ensuring program goals and strategies are appropriately framed, scoped and delivered in line with standards and processes, including oversight of the sub-projects, so that ’s governance bodies and stakeholders can make the most informed and timely decisions.
Program Managers need to ensure there is strong communication amongst team members and with multiple stakeholders in different regions including external partners, ideally managed through a comprehensive communications plan. Effective program communication and managing the culture in line with ’s values is an essential leadership component of the Program Managers role in working with cross‑functional, diverse teams.
Program Manager assignments can vary in terms of program scope, size and complexity and may also include project management of specific deliverables within the program. Program Managers act as champions for PM Management techniques and processes, educating colleagues in these areas and sharing best practices across the organization.
Major Accountabilities Framing program goals and objectives Drive the accomplishment of projects by using project and program management standards and processes where applicable.
Determine the program requirements (goals, objectives, …) based on the project charter or Target Patient Value Profile (TPVP) and on the guidelines from the project sponsor. Setting program planning baseline Ensure appropriate program strategies are in place to meet the overall goals including a baseline plan (such as resources, work breakdown structure, scope and scheduling) in a SMART business case (when applicable).
Program budgeting and resourcing Partner with Finance to set, oversee and monitor the program budget, with appropriate change controls for key program and project milestones. This includes negotiating and driving the partnership agreement and financial cycle process.
Design a clear resource management plan regarding future resourcing needs and monitor the budget.
Apply project management processes throughout the project/program duration (e.g. planning update, roadmap, governance, data repository, …).
Executing programs and projects Responsible for project and program execution through the team and overseeing sub-projects.
Manage program performance against ’s end to end lifecycle process, stage gates and interacting with governance bodies.
Proactively identify, troubleshoot, and escalate risks and issues as well as realize the benefits of project‑related opportunities.
Use ’s project processes, reporting and technology such as INTEGRATE, SharePoint, Launch Tracker and SAP.
Measuring program performance Define and monitor program and project quality and performance including KPIs, feedback‑based project reviews and transition management in line with processes and standards.
Identify opportunities for improvement through project reviews, ultimately managing the transition to steady state or next stage gate.
Manage the program communication plan to identify the key messages, audiences, interfaces, timings, and mechanisms for effective communication at all levels including externally to the organization.
Project learning Designs optimal program strategies and scenarios through identifying, developing, and employing the right methods and frameworks based on clear goals, benefits and business cases to inform timely, quality decision‑making, avoiding confirmation bias.
Best practices Drive industry best practices (initiate, plan, execute, monitor/control, close) by contributing lessons learned, challenges, solutions and involvement in process improvement projects.
Train colleagues on project and program management best practices and processes as needed.
Participate in Project Management Community.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

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