Warehouse Inventory Cycle Counter - 2nd Shift

Executing, monitoring, and training inventory best practices and standard operating procedures for the entire store, including front end and pharmacy.

Supporting pharmacy inventory management activities - receiving, counting, ordering, and facilitating returns. Reviewing and coordinating reports and system applications impacting front end and pharmacy on‑hand balances and pricing.

Maintaining front end and pharmacy asset protection techniques, filing claims for vendor overages, shortages, order errors, or damaged goods including prescription drugs.

Opening and closing stores in the absence of store management, performing required system start‑ups, cash handling, cashier duties, and preparing floor and stock room for the business day.

Customer Experience

Engaging customers by greeting them and offering assistance with products and services.

Resolving customer issues and answering questions to ensure a positive experience when serving as the leader on duty.

Modeling and sharing customer service best practices with all team members.

Operations

Executing and coaching team members on warehouse and vendor inventory management processes.

Scanning deliveries and performing One Box receiving, contacting vendors for undelivered receipts, and opening tickets for inaccuracies.

Verifying pharmacy shipments and completing postings for pharmacy warehouse orders, ABC prescription and OTC orders, secondary vendor orders, flu and dropship orders.

Completing On‑Shelf Availability (OSA) end‑to‑end process including warehouse and direct store delivery (DSD) for planogrammed departments.

Managing pharmacy inventory activities, including recalls, vendor returns, non‑controlled returns, and excess inventory transfers.

Supporting front end and pharmacy ordering, monitoring manual orders, maintaining consigned inventory.

Ensuring accurate inventory counts and compliance with state and local laws for regulated products.

Coaching store team on package delivery activities, scanning packages, and supporting pickup program.

Handling registration of sales, product returns, voids, cash deposits, and customer refunds.

Maintaining respectful relationships and compliance with company policies.

Training & Personal Development

Attending company‑based trainings and completing all e‑learning modules including safety training requirements.

Serving as a liaison between management and non‑management team members by coaching and developing others.

Communicating assigned tasks to team members and reporting disciplinary issues and customer complaints to management when serving as the leader on duty.

Six months of prior work experience with Walgreens (internal candidates) or one year of prior retail work experience (external candidates).

Fluency in reading, writing, and speaking English (except in Puerto Rico).

Willingness to work a flexible schedule, including evening and weekend hours.

“Achieving expectations” rating on last performance review and no written disciplinary actions in the previous 12 months (internal candidates only).

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.

Prior work experience with Walgreens.

An Equal Opportunity Employer, including disability/veterans.