Head of Project Management (Remote)

REPORTS TO: Director, Installation

Are you an organized, detail-oriented project manager with a knack for delivering seamless installation projects? We're looking for a dynamic leader to own end-to-end project execution—from kickoff to client handoff. If you thrive on managing schedules, analyzing data, coordinating teams, and ensuring customer satisfaction, join us to make an impact!

EyeQ Monitoring is the fastest growing provider of remote video surveillance and business intelligence in the US. From our Command Center in Marietta, GA we outsource eyeballs and ears for commercial clients to cost-effectively drive value in security, loss prevention, risk mitigation and business intelligence. We are a team of security and technology enthusiasts that are focused on building a global business that provides meaningful solutions for our partners as well as long-term career opportunities for our team members.

We are looking to add a new Project Manager to our incredibly talented Installation team. This person will be responsible for the planning and executing of assigned installation projects and project goals. They will create and deliver reports, analyze data from project execution, and any other duties as determined by the Installation team.

We value trusted partnerships.

We believe in the value of transparent, reliable and growing relationships with our team and customers and turn away people and businesses that don’t fit.

We take our customer needs but not ourselves seriously; Responsibilities Responsible for all assigned projects kick-off, ongoing maintenance, final execution and client hand-off to Customer Experience

Ownership of project financial and operational forecasting

Responsible for initiating and maintaining ongoing communication of status and project updates to internal stakeholders and external clients

Coordinate installation schedules with technicians, customers and general contractors as needed

Work with the Provisioning department for configuration and testing of hardware and software

Work with the Technical Services team to provide network support to a variety of operating systems

Maintain project tracker/backlog ensuring it is always up to date to keep track of and report on project progress and status

Solicit and obtain quotes from sub-contractors and materials vendors

Procure materials and labor for jobs/projects including negotiating pricing with vendors and/or subcontractors needed

Site visits as needed to determine the quality of the installation/project

Project variance

Project cycle times

Customer project ratings

Sits in a chair at a desk or in a car, retrieves items/supplies on overhead shelves, reach for files located in bottom file cabinets, walking, standing, bending, and stooping

Must be able to use calculator, telephone, computer/keyboard, and various office machines daily and be able to read and write business documents

Required Qualities & Skillset 3–5-years project management experience

Able to manage-up to department leader consistently and effectively

Proficient in all Microsoft applications

Able to travel to sites as needed

Preferred Skills, Certifications & Experience Experience in security integration project management

Experience working with security integration installation technician subcontractor base

Experience in Low Voltage project management

Experience in IP Camera Installation project management

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