Head of Marketing Operations Remote

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Manager, Marketing Operations, Campaigns & Emails based in the United States.

The Manager, Marketing Operations, Campaigns & Emails will oversee global marketing automation systems, campaign execution, and operational processes that enable scalable, data-driven marketing. This role combines marketing technology management, email marketing, campaign coordination, analytics, and workflow optimization. You will help maintain a healthy marketing database, improve lead management, and ensure campaigns and nurture programs are delivered effectively across regions. You will also own the global campaign calendar, coordinate cross-functional deliverables, and provide clear visibility into timelines and performance. This is an opportunity to shape marketing operations within an international, technology-driven environment.

Accountabilities Database Management and Lead Operations: Collaborate with marketing operations teams to manage system workflows, resolve errors, and introduce processes that improve the quality and efficiency of marketing data.

Oversee lead import processes and workflow management to support accurate, timely distribution of leads to commercial teams.

Maintain database health and support data enrichment and engagement initiatives.

Reporting, Analytics, and Performance Measurement: Develop reports and dashboards to track funnel KPIs aligned with marketing operations objectives.

Monitor database growth and health, campaign performance, email engagement, and marketing revenue targets.

Create standardized campaign templates and reporting dashboards that enable regional teams to meet performance reporting requirements.

Deliver actionable marketing performance insights to global teams and external stakeholders.

Marketing Technology Management: Manage and optimize the global marketing automation platform and supporting technology stack.

Document processes, system updates, and best practices, and develop training materials to support consistent adoption and effective tool usage.

Design and improve workflows and audience segmentation to enable efficient, targeted, and personalized marketing campaigns.

Identify opportunities to standardize and scale marketing processes while supporting regional and global business needs.

Apply AI and automation tools to streamline operations, improve campaign execution, and deliver measurable efficiency and performance gains.

Email Marketing and Campaign Execution: Build and manage global email nurture programs and execute email communications supporting campaigns and product announcements.

Establish and lead a weekly planning and execution cadence to align teams around priorities and upcoming deliverables.

Proactively identify risks, bottlenecks, and scheduling conflicts, recommending adjustments to keep campaigns on track.

Manage and optimize work tracking in Monday.Requirements Education and Experience: Bachelor's degree in Business, Marketing, Data Science, or a related field.

At least 5 years of experience in Marketing Operations, marketing automation, performance reporting, or a related discipline.

At least 5 years of experience administering Salesforce Marketing Cloud globally, including managing integrations and workflows.

Proven experience leading projects involving customer journey mapping, lead flow and scoring, and email nurture programs.

Demonstrated experience managing integrated marketing campaign calendars, deliverables, and milestone-based execution.

Marketing Technology and Analytical Skills: Strong understanding of marketing automation platforms, database management, segmentation, and campaign workflows.

Ability to integrate, interpret, and analyze data from multiple sources to generate meaningful performance insights.

Experience developing marketing reports, dashboards, and KPI frameworks.

Demonstrated ability to use AI and automation tools to improve marketing operations and campaign performance.

Hands-on experience with project management tools, preferably Monday.com, to manage workflows, dependencies, timelines, and reporting.

Strategic mindset with the ability to scale processes and workflows while maintaining consistency and operational structure.

Strong project management skills and the ability to coordinate multiple workstreams and stakeholders in a fast-paced environment.

Ability to identify process inefficiencies, anticipate operational risks, and implement practical improvements.

Detail-oriented, organized, and execution-focused, with strong prioritization and time management skills.

Fully remote position open to applicants residing in the United States who are legally eligible to work there.

Full-time, permanent employment.

Flexible work options and remote working opportunities.

Generous time-off policies.

Performance bonuses and employee recognition programs.

Exposure to innovative technology and AI-enabled marketing tools.

Opportunity to collaborate on international projects with diverse global teams.

Meaningful work contributing to technology solutions used by accounting and financial professionals.

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