Head of Project Management

At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people.
To help hard-working New Yorkers build better tomorrows
Be New York's most loved financial institution by helping our members build their best financial futures
The Project Manager plays a critical dual role in strengthening enterprise project governance while delivering successful project outcomes. This position is responsible for enforcing Project Management Office (PMO) standards, controls, and stage-gate requirements across the portfolio, while also leading assigned projects end-to-end.
This role serves as a bridge between governance and execution, ensuring disciplined delivery, transparent reporting, and proactive risk management. The Project Manager contributes directly to maturing enterprise project governance to support scalable growth, strategic execution, and effective risk management across the organization. The ideal candidate operates comfortably at both strategic and tactical levels, balancing governance rigor with pragmatic delivery leadership.

The Project Manager provides structured governance and delivery oversight across initiatives owned by Deposit and Lending Simplicity Partners and other business stakeholders. The PMO is responsible for governance discipline, stage-gate controls, portfolio transparency, and execution oversight in order to support the Simplicity Partners and Business Analysts who are accountable for business requirements, solution design, and operational ownership. The Project Manager ensures initiatives are properly structured, risk-assessed, financially governed, and aligned with enterprise priorities to support and enhance the business line ownership of the solution.
PMO Governance & Framework Oversight

Operationalize and enforce the PMO governance framework across assigned projects and programs.
Ensure adherence to PMO standards, methodologies, documentation requirements, and stage-gate controls.
Maintain independent oversight of required project artifacts including charters, business cases, financial approvals, RAID logs, decision logs, and change documentation.
Escalate governance non-compliance, control gaps, or material risks to PMO leadership and appropriate governance forums.
Support portfolio-level processes including project intake, prioritization, dependency management, resource alignment, and structured escalation.
Identify systemic delivery risks, recurring control weaknesses, and emerging portfolio trends; Prepare governance materials and decision-support reporting for steering committees and portfolio review forums.
Partner with PMO leadership to continuously enhance governance processes, tooling, and maturity.
Project & Program Delivery
Lead assigned projects from initiation through closure in accordance with approved scope, schedule, budget, and quality standards.
Develop and maintain comprehensive oversight of enterprise project plans, schedules, milestones, and financial forecasts.
Facilitate project ceremonies and governance checkpoints appropriate to the delivery methodology in use, including Agile, Waterfall, or Hybrid approaches.
Proactively manage risks, issues, dependencies, and changes; Monitor and report on project financials including budget adherence, vendor spend and forecast variance.
Partner with Finance to validate financial assumptions, capital versus expense treatment, and budget controls where applicable.
Ensure change management and stakeholder impact assessments are incorporated into project execution plans.
Stakeholder & Communication Management
Serve as a central coordination point between business units, technology teams, and PMO leadership.
Provide clear, concise, and timely reporting at both project and portfolio levels.
Translate governance requirements into practical guidance for delivery teams.
Present structured updates, risk insights, and recommendations to senior leadership and executive forums.
Produce comprehensive project and portfolio reporting highlighting health indicators, trends, financial status, and emerging risks.
Analyze delivery performance and governance adherence data to identify improvement opportunities.
Support enterprise-level reporting that connects project execution performance to strategic objectives.
Contribute to PMO maturity initiatives including tooling enhancements, process optimization, and governance refinement.
Support onboarding and coaching of project managers on PMO standards, governance expectations, and best practices.
Bachelor's degree in business administration, project management, finance, or related field OR minimum five (5) years of experience in project management, PMO governance, or program delivery roles.
Financial institution experience required.
Experience in banking, lending, operations, or regulated financial environments strongly required.
Demonstrated experience operating within a structured PMO governance framework.
Proven ability to manage cross-functional initiatives involving business and technology stakeholders.
Experience with enterprise portfolio management tools and advanced proficiency in Microsoft Office applications.
Ability to work independently, exercise sound judgment, and manage competing priorities.
PMP certification required.

Belonging - We cultivate a culture of inclusion and teamwork.
Ownership - We take personal responsibility and hold ourselves accountable for the results.
Employees in this position may also be eligible for a discretionary bonus, 401(k) with an 6% employer match per pay period. Benefits for this position include Medical, vision, dental, life, and disability insurance, flexible paid time off and 11 paid holidays annually.
Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws.
We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.