Head of Operations Management (m/w/d)
CTL Global
Operations Supervisor
The Operations Supervisor is responsible for the overall management and performance of warehouse floor operations, quality and security. Directly accountable for the successful implementation, assessment, and transition of all new operational initiatives. Direct responsibility of warehouse associate's productivity and performance. Works closely with the Director of Warehouse Operations and inventory Operations Manager with regards to facility management and operations and inventory control.
CTL Global is a woman-owned enterprise & leading Fulfillment Company supporting more than 400 clients ranging from savvy startups to established Fortune 500 companies. Focus on continuous improvements and initiatives, developing programs and policies to improve operations.
Escalate operational issues (shortages, capacity constraints, system issues) to management.
Conduct daily shift huddles and communicate priorities, safety topics, and performance expectations.
Participate in performance feedback, corrective actions, and evaluations as required.
Enforce all warehouse safety rules, OSHA regulations, and company safety policies.
Ensure proper use of material handling equipment and PPE.
Maintain compliance with Food Grade, DEA, QMS, or client-specific requirements where applicable.
Investigate and document errors, damages, and near misses; Utilize Warehouse Management System (WMS) and production reports to track performance.
Complete required shift reports, labor tracking, and exception documentation.
Communicate status updates and end-of-shift handoffs.
Work closely with all Account Managers on any issues or preventive actions.
High school diploma or GED
- Proficiency with basic computer systems and warehouse management systems (WMS).
- Strong working knowledge of warehouse operations and material handling processes.
- Language preference – English ( Spanish - Preferred )
Hands-on leadership and coaching
Time management and operational urgency
Medical, Dental and Vision Insurance
- 401(k) Retirement Plan
- Casual dress code
~ Work Shifts:
- 1 opening) - 1st Shift - 7:00AM to 3:30PM
- 1 opening) - 2nd Shift - 3:00PM to 11:30PM
Vacancy posted 4 days ago
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