Head of Operations & Business Management

Are you a leader with a track record of building high-performing teams and driving operational excellence? Uline is seeking a Director of Operations to lead our Ontario, CA campus, overseeing a team of 700+ employees across multiple teams.

As leader of one of our largest facilities at 2 million square feet, you will shape strategy, optimize performance and ensure legendary customer service across operations. Join North America’s leading distributor of shipping, industrial and packaging materials and drive our continued growth!

Provide executive-level leadership across warehouse, customer service and sales operations, driving results and upholding company standards.

Build, develop and lead a team of 700+ employees, including senior leaders, with a focus on performance, accountability and long-term talent development.

Drive operational excellence, using data and reporting to identify improvement opportunities and maintain best‑in‑class service levels.

Establish clear goals and expectations across all levels, reinforcing Uline’s high standards and customer‑first culture.

Lead operational audits, performance reviews and continuous improvement efforts across functions.

Partner with corporate leaders to align strategy with overall business objectives.

Bachelor's degree. MBA preferred.

Strong background in operational leadership, performance management and data‑driven decision making in a fast‑paced, high‑performance environment.

Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

Multiple bonus programs.

Paid holidays and generous paid time off.

Best‑in‑class, clean, modern facilities.

Uline, a family‑owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.

All positions are on‑site.