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Head of Product Management & Delivery

JPMorgan Chase & Co.

Shape the future of threat detection and security product delivery at one of the world's most complex financial institutions. In this role, you will lead cross-functional product delivery across high-stakes programs—translating strategy into execution and driving outcomes that directly support the firm's security mission. You will work at the intersection of technology, data, and operational security, partnering with senior leaders and cross-functional teams to deliver capabilities that protect the firm and its people.
As a Product Delivery Manager at JPMorganChase within the Global Security Threat Detection & Analytics team, you will own end-to-end delivery leadership across Insider Threat, Strategic Threats, and Workplace Violence programs. You will serve as the central coordination point between product strategy and technology execution—driving roadmap delivery, managing dependencies, and ensuring that capabilities are built with the right controls, quality, and adoption in mind. This is an opportunity to build repeatable delivery practices and institutional product knowledge within a mission-driven security environment.
Lead end-to-end product delivery across multiple threat detection and analytics programs, ensuring alignment between roadmap priorities, technology capacity, and business outcomes
Serve as the primary coordination point between product management and technology partners—managing dependencies, removing blockers, and driving timely execution of the product roadmap
Define and track product objectives, key performance indicators, and success measures including operational effectiveness, timeliness, quality, reliability, and user adoption
Translate program needs into initiatives, epics, and user stories in partnership with program-level delivery managers, ensuring consistent intake, prioritization, and documentation standards
Maintain a consistent operating cadence including roadmap reviews, sprint and program reviews, stakeholder updates, risk and issue management, and decision logs
Coordinate across engineering, data, analytics, and platform teams to deliver capabilities through clear requirements, acceptance criteria, and disciplined execution practices
Drive delivery outcomes across multiple workstreams—managing scope, timeline, quality, and cost—including escalation management and executive-level communications
Ensure product capabilities are designed with appropriate controls and that delivery activities align with legal, privacy, and governance requirements
Build trusted partnerships across security, technology, and cross-functional stakeholders, communicating complex topics clearly to varied audiences including senior leaders
Support change management and adoption planning for delivered capabilities, including training needs, operating model impacts, documentation, and feedback loops
Formal training or certification on product engineering concepts and 5+ years applied experience

  • 5+ years of experience in product management, product delivery, program management, or related roles with demonstrated roadmap ownership and delivery accountability
  • Proven ability to lead cross-functional delivery across multiple teams and workstreams, including planning, sequencing, dependency management, risk and issue management, and executive reporting
  • Experience operating in a controlled or regulated environment with demonstrated sensitivity to legal, privacy, and risk considerations
  • Bachelor's degree or equivalent experience in a relevant field such as security studies, intelligence studies, computer science, cybersecurity, data analysis, or a related discipline

Experience with threat detection or analytics platforms and concepts such as user activity monitoring, user behavior analytics, rules and policy engines, alert triage workflows, and metrics-driven performance monitoring
Data fluency including experience with query tools, dashboards, or visualizations, and comfort partnering with data science and engineering teams
Demonstrated ability to build repeatable delivery frameworks, product playbooks, and institutional knowledge within a complex, matrixed organization
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Vacancy posted 11 days ago
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