Phlebotomist (Full-time, Lab-Phlebotomy

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The UHealth System at the University of Miami has an exciting opportunity for a Phlebotomist 3.

The Phlebotomist 3 draws and collects blood samples from patients, verifies records, and prepares specimens for laboratory analysis. An employee in this position conducts interviews, takes vital signs, and tests blood samples. The Phlebotomist 3 relates to and interacts well with patients by taking into consideration their age-specific, physical, and psychosocial needs. The incumbent also uses the laboratory and hospital systems to accession data, prepare samples for shipping, and perform other appropriate system functions.
Performs patient phlebotomy by prescribed technique outlined in the phlebotomy procedure manual.
Processes hematology and oncology patients as priority.
Maintains adequate inventory levels as per protocol and rotates previous stock.
Checks packing slips, verifies number of items received, documents, and gives copy to supervisor/designee.
Removes, empty boxes and recyclable material and disposes of them as per Standard Operating Procedures. Prepares samples for shipping.
Assures accuracy and completeness throughout the patient registration process. Serves as a lead/back-up when Supervisor is unavailable.
Adheres to University and unit-level policies and procedures and safeguards University assets.
High School Diploma or equivalent/relevant experience, certification or license
Skilled in using office software, technology, and relevant computer applications.
Performs all department-specific functions of the Core Phlebotomist 3 while serving as a senior resource for advanced specimen collection, workflow support, and operational troubleshooting.
Assists with resolving complex specimen collection issues, missing information, incorrect containers, test cancellations, add-on requests, recollection needs, special handling requirements, and other pre-analytical concerns in collaboration with supervisors and laboratory staff.
Supports Blood Bank and specialty collection workflows, including Type and Screen, Blood Type Confirmation, transplant-related HLA/Chimerism specimens, reference laboratory testing, timed specimens, and other high-priority or sensitive collections.
Provides guidance and support to phlebotomy staff regarding patient identification, specimen labeling, UChart order release, collection documentation, specimen routing, and compliance with departmental procedures.
Assists with onboarding, training, and competency validation of new or existing phlebotomy staff, including observation of collection technique, documentation practices, and adherence to departmental workflows.
Serves as a point of contact for routine operational questions from phlebotomy staff, clinical teams, laboratory departments, and supervisors related to specimen collection, specimen requirements, and workflow expectations.
Monitors daily draw station workflow, patient flow, specimen transport needs, supply availability, and operational barriers, escalating concerns to the supervisor or department leadership as appropriate.
Assists supervisor or designee with maintaining departmental logs, quality records, specimen issue tracking, rejected specimen follow-up, supply records, statistics, and reports as requested.
Supports implementation of workflow updates, new test buildouts, reference laboratory changes, template updates, and departmental process improvements by helping communicate and reinforce changes with staff.
Participates in quality assurance and process improvement activities related to specimen collection accuracy, labeling compliance, turnaround time, patient experience, and pre-analytical error reduction.
Reinforces safety, infection prevention, confidentiality, biohazard handling, sharps disposal, and waste disposal procedures among staff and reports noncompliance or safety concerns to leadership.
Provides professional communication and escalation support for patient care concerns, provider requests, collection delays, difficult collections, and other operational issues requiring senior-level judgment.
Assists with inventory review, supply ordering communication, expired supply removal, and coordination of supplies needed for special collection workflows or assigned clinical locations.
Performs other advanced department-specific duties as assigned to support UHealth Laboratories, Laboratory Support Services, and departmental operations.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. Full time