Phlebotomist-Hospital Lab Full-time Evenings

Donor Specialist
Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.
Position Summary
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Delivers an excellent donor experience through warm, professional, and service-oriented interactions. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives.
In addition to these responsibilities, the Specialist, Donor plays an essential role in promoting and maintaining a collaborative and respectful team culture and contributes to a strong and engaging employee experience. The individual models teamwork, effective communication, and professionalism and fosters an environment where donors and colleagues feel safe, valued, and respected.
Must be available to support Crystal Lake center* hours:

Monday-Thursday: 11am-7:30pm
Friday: 7:30am-3:30pm
Saturday & Sunday: 6:30am-3pm
*With availability to cover area centers as needed
Total Rewards Package
Compensation The target salary for this position is $17.36 per hour.

• 8 weeks paid training (must be availabe to train in Aurora)
• Shift differentials for evenings/weekends
• Evenings (after 6:00pm): $1.50/hour
• Weekends: $2.00/hour

Skill based % increases offered for advanced phlebotomy skills training
Additional Bilingual (Spanish) increase available after passing certification exam
The target salary is based on internal averages. Versiti sets salary ranges aligned to local markets in which the job is performed. Compensation decisions take into account internal salary averages and differentiation based on education, experience, skills, and performance. Specific salary and benefits information is shared at the time of the phone screening based on your location and qualifications.
Benefits Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.
Responsibilities

• Performs donor screening (collects donor histories), mini-physical, and phlebotomy.
• Treats donors with customer service excellence, presenting a positive image. Responds to customer inquiries, requests and complaints with a timely and complete response and escalates to leader when appropriate. Provides service-centric donor experience by interacting with donors respectfully, compassionately, and professionally.
• May conduct automation (Alyx and/or Trima), including recognizing and responding to automation reactions. Recruits and converts donors for automation.
• Contributes to and upholds a positive team culture and employee experience by fostering teamwork, collaborating effectively, maintaining an encouraging environment, and by supporting coworkers through kind and respectful behaviors.
• Maintains product integrity and ensures proper identification of all donors, performs routine maintenance on equipment, and completes department records as needed.
• Observes donors for reactions, provides reaction care and assists other staff in handling reactions if needed.
• Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification
• Understands and performs in accordance with all applicable regulatory and compliance requirements
• Complies with all standard operating policies and procedures

Qualifications
Education

~ High School Diploma or GED required

Experience

• Less than 1 year of job-related experience. required
• 1-3 years relevant people facing experience preferred

Knowledge, Skills and Abilities

Knowledge of standardized work routines and methods, general facts and information and/or the use of simple equipment, machines and materials. Knowledge is usually acquired through training on the job. required
Ability to read and interpret documents such as Standard Operating Procedures, safety rules, operating and maintenance instructions, and other department manuals. required
Must have basic mathematical aptitude. required
Ability to apply judgment to written or oral instructions. required
Ability to organize work to provide productive work flow. required
Has strong attention to detail. required
Must have good communication skills, including the ability to provide feedback to peers, and flexibility to work independently and with a team. required
Ability to learn/utilize computer applications such as Ceridian, Hemasphere, Oracle, and HemaTerra required
Licenses and Certifications

Driver's License preferred
SBA - Spanish Bilingual Assistance Certificate preferred
Tools and Technology

Personal Computer (desktop, laptop, tablet). required
General office equipment (computer, printer, fax, copy machine). required
Vehicle navigation system. required
Microsoft Suite (Word, Excel, PowerPoint, Outlook). required
Screening equipment including: • Lancet • Sphygmomanometer (BP cuff) • Temperature probe • Hemoglobin analyzer required
Phlebotomy collection equipment including: • Blood mixer • Trima required

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