Finance Estimator

As a Collision Estimator, you’ll interact daily with customers, insurance companies, and parts Associates to ensure the repair process is as smooth as possible. You also take great pride in using your excellent communication skills and empathetic nature to help customers through the process. Greeting customers and discussing repair options. Determining repair needs based on customer information, vehicle walk-around, inspections and test drives. Meeting or exceeding targeted sales goals as well as the targeted customer satisfaction index. Producing repair orders for customers, including cost and time estimates, with full transparency. Communicating frequently with technicians and parts Associates to ensure timely completion of work. Following up with customers on the status of their vehicle based on how the customer wants to be informed and answering customer questions as needed. Following up with customers to ensure we have met their expectations. Building rapport with customers to create a base of referrals. Gaining superior product knowledge to effectively help customers. Ensuring that all administrative processes are handled in a timely fashion and in compliance with company policies. Providing exceptional customer experience to drive loyalty. What are the requirements for the Collision Estimator? Proven ability to provide an exceptional customer experience. Our Associates have many choices for career growth and development after success in a Collision Estimator role. Exciting Benefits and Perks Await You: Competitive compensation and 401k matching Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits. Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We're looking for passionate and committed people to bring their drive to our team to help drive a peerless Customer experience. We're AutoNation - the biggest and most renowned automotive retailer in America, and a proud member of the Fortune 150. We're in the midst of an incredible multi-year digital transformation that's set to revolutionize the industry. We're passionate about innovation and pushing the boundaries of what's possible, all while keeping our customers, coworkers, and communities in the driver’s seat.