Sports Writer - Part Time
Caesars Entertainment
Sportsbook Ticket Writer
The Sportsbook Ticket Writer is the face of our retail operation. By providing a high level of customer service to both regulars and "novice bettors", they will ensure everyone is made to feel welcome at our sports book(s). As an expert in our menu of sports betting options, the Ticket Writer will help advise and answer customer questions to help them make an informed, responsible decision with their sports wagering.
Provide a top tier level of customer service that encourages customers to come back repeatedly
Don't get a penalty - ensure you adhere to all the rules and regulations set forth by the company and gaming control board
Become familiar with our betting options and be able to strike up conversations with customers regarding those options
Work to resolve customer disputes/complaints and escalate to direct supervisor when needed
Ensure that all necessary paperwork/documentation is filled out accordingly to company policy and gaming control board standards
Must have basic computer knowledge (Email, MS Excel, internet, etc.)
- Must have a minimum of 1 years of cash handling experience in a work setting
- High level of customer service
- Ability to work a flexible schedule: nights, weekends, and some holidays is preferred
- At Caesars Digital, We Don't Just Play the Game We Set the Standard.
As a proud part of Caesars Entertainment, the world's premier gaming company with more than 80 years of sports betting leadership, Caesars Digital is Blazing The Trail in digital innovation, customer experience and industry excellence.
This guiding principle fuels our commitment to delivering legendary service and creating unforgettable experiences for our customers.
From cutting-edge digital platforms including Caesars Sportsbook, Caesars Palace Online, Horseshoe Online Casino and Caesars Racebook, to the continuing expansion of our retail footprint and our William Hill legacy, along with powerhouse partnerships across sports and entertainment, we're building something extraordinary. Explore our open roles and discover how you can help shape the future of gaming.
Because at Caesars Digital, We Are All Caesars.
Job Schedule Part time
Locations Caesars New Orleans (On-site)
Caesars Entertainment
Vacancy posted 3 days ago
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