Head of Operations & Business Management

As the leading end-to-end investment platform for single-family rental homes (SFR), our mission is to reinvent the rental housing ecosystem for the benefit of all. We successfully merge our passion for helping investors build wealth through real estate with cutting edge technology that transforms the way they do it.

Our growth includes recent acquisitions of Stessa (financial and asset management software), RentPrep (tenant screening and placement service for landlords), and Mynd (property management platform for both Retail and Institutional investors). In 2025, Roofstock took an ownership stake in Casago (short-term rental management services), expanding our platform to support both long-term and short-term rental investment services.

Roofstock is looking for a Business Operations Manager to help bridge the gap between strategy, finance, product, and operations. This role sits at the center of the company’s most complex and cross-functional work and is responsible for translating strategic and financial plans into clear operational targets, driving execution, and creating visibility into performance and outcomes.The Business Operations team at Roofstock functions as a group of generalist problem-solvers who partner closely with Finance, Product, Engineering, and Operations. The team plays a critical role in supporting Roofstock’s software development lifecycle, financial planning and accountability, market performance management, and operational improvement agenda.Strategic execution and planning

Translate company-level and functional financial plans into actionable operational targets and success metrics

Support annual and quarterly planning processes by connecting strategy, budgets, and execution plans

Build business cases, analyses, and recommendations to support leadership decision-making

Lead and manage complex, cross-functional initiatives from discovery through execution and measurement

Support prioritization decisions by balancing strategic goals, operational capacity, and financial outcomes

Financial and operational performance

Develop, track, and report KPIs to monitor performance against plan and surface risks or opportunities early

Create visibility into plan-to-actual performance and identify root causes when results deviate from expectations

Partner with Finance and FP&A to ensure financial plans are grounded in operational realities

Bring structure, rigor, and clarity to areas where ownership or visibility is currently fragmented

5+ years of experience in business operations, strategy and operations, management consulting, finance, or a similar analytical and execution-focused role

Experience leading cross-functional initiatives with measurable business impact

Comfort working closely with Finance, Product, Engineering, and Operations teams

This is a 2 day hybrid role in the Bay Area office, effective October 2026.

Compensation may be adjusted based on location, experience, skills, and interview performance.

Generous PTO Policy

12 Paid Holidays

Wellness and home office/cell phone subsidies

Robust health, dental, vision insurance, and more

Wellness and home office/cell phone subsidies

S. is a precondition of employment and we are unable to sponsor H1-B Visas at this time.

In keeping with the values of Roofstock, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.

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