Front Desk Receptionist - (M-F Evenings)

Be part of the opening chapter of the newly reimagined Royal Palm South Beach Miami, re-opening in 2026 following a transformative $110 million renovation. This iconic beachfront destination is poised to reclaim its place as one of South Beach's most exciting premium lifestyle hotels—designed for high-impact meetings, incentive travel, lifestyle-driven gatherings, and unforgettable group experiences.

Rising 17 stories above the shoreline, the hotel will feature 404 thoughtfully redesigned guestrooms and 20,000 square feet of flexible indoor and outdoor event space, creating a dynamic, design-forward environment where business and leisure seamlessly intersect.

This is a rare opportunity to be part of a landmark reopening and help bring a bold new vision to life from the ground up. Team members at Royal Palm will play a meaningful role in shaping the guest experience, building something truly special, and contributing to a culture rooted in creativity, collaboration, and elevated hospitality. If you're passionate about lifestyle hospitality and want to grow your career with an iconic brand at an exciting moment of transformation, this is your moment to join us.

Join our team as a Front Desk Agent and be the welcoming face of our establishment. As a Front Desk Agent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment they arrive.

Provide exceptional customer service, creating a positive first impression for guests

Respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy

Assist guests with recommendations and information about local attractions, dining options, and hotel amenities

Maintain a clean and organized front desk area

Handle cash and credit card transactions accurately

Apply now to become a Front Desk Agent and be part of a team committed to delivering exceptional service!

Previous experience in a customer service role, preferably in a hotel or hospitality environment

Previous cash handling experience required

Proficiency in computer systems and knowledge of hotel property management software

Availability to work flexible schedules, including evenings, weekends, and holidays

High School diploma or equivalent

A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. Multiple Tiers of Medical Coverage

• Dental & Vision Coverage
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays).
• Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace.