Senior HR Generalist, Employee Relations and Recruitment

CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has over 11,000 FT US Employees in over 60 world class US Operations. CTDI also has a global footprint with more than 20,000 employees worldwide.
The Senior Human Resources Generalist will be responsible for addressing Human Resources concerns within their respective branch. This individual will be focused on supporting the human capital element of the business and mitigation of risk to the branch, while also supporting its’ operational efficiencies. This role is key in supporting the change in HR mindset from a reactive, employee relations only role to a positive, pro-active, collaborative, solution-based team that is an integral part of the business. Partner with branch leadership in supporting and addressing site business initiatives, issues & challenges in their respective capacity.
Support the daily HR operations of the branch –, processing status changes, tracking attendance, Kronos issues, etc.
Address lower grade employee relations matters as necessary – i.e. attendance, performance management, conduct, etc. - Support HR Manager in conducting higher grade investigations.
Be a point of contact for employee human resources concerns by answering questions and providing guidance - i.e. payroll questions, health plan options during open enrollment, vacation policy, etc.
Support Workforce Operations Recruitment Team and Branch Ambassador to ensure a smooth new employee experience, including ensuring proper new hire documentation is collected and properly submitted.
Assist HR Manager in compiling People Metrics within the branch such as turnover/issues/safety, etc. Suggest training needs such as leadership, safety, employee relations, sexual harassment, etc. Working under the direction of HR Manager, assist in implementing new policies, procedures and protocols into the branch.
Process payroll change notices (PCNs) and updates in UltiPro, as necessary.
2-3 years of experience in Human Resources.

• Exposure to different HR areas of specialization {i.e. Proficient in handling employee relations issues while maintaining confidentiality with sensitive information.
• Detail-oriented and organized, adept at prioritizing tasks and managing multiple projects concurrently.
• Strong computer skills, including a high level of proficiency in Microsoft Office.
• Action Oriented, Approachability, Conflict Management, Collaboration, Customer Focus, Decision Quality, Ethics & Values, Interpersonal Savvy, Listening, Organizing, Priority Setting, Problem Solving, Sizing Up People, and Understanding Others.
• Experience working with temporary staff.

Bachelor’s degree in human resources or in a related field or equivalent hands-on experience.

Warehouse environment.
May require travel.

Weekly pay every Thursday
Monthly Incentive Bonus
Health, Dental, Vision, & Prescription Coverage
Paid holidays, vacation, & sick/personal time
Health insurance

• Dental insurance
• Life insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Tuition reimbursement

CTDI offers an excellent compensation and benefits package and has been a growing leader in the telecommunications field for over 40 years. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to every aspect of employment at CTDI, including recruitment, hiring, training, advancement, and termination.
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