Head of Emergency Services

HCA Healthcare is one of the nation’s leading providers of healthcare services, comprising of over 180 hospitals and about 2,000 sites of care in 21 states and the United Kingdom. We are looking for a Director Emergency Services for our St. David's North Austin Medical Center team where excellence creates excellence.
David's North Austin Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Do you want to be an influencer in healthcare? Apply for our Director Emergency Services role today!
The Director of Emergency Services ensures high quality, patient-centered care through oversight of the overall function and staffing of the unit(s) and department(s) in addition to forecasting, planning, and budget monitoring. The Director of Emergency Services fosters a culture of accountability and collaboration and supports the development and implementation of strategies, policies, and procedures in support of facility objectives.
Quality

• Cultivates a superior clinical identity by identifying and implementing evidence-based practices to advance patient safety and quality outcomes. Manages variation in clinical practice to improve efficiency, effectiveness, and cost. Stays abreast of legal and regulatory standards and ensures compliance. Develops and implements policies, procedures, and practices in compliance with all legal/regulatory standards.
• Ensures equipment maintenance is performed regularly and according to regulatory and/or accreditation standards.
• Ensures efficient patient throughput and delivery of high quality, patient-centered care through volume forecasting, patient flow coordination, and admission/discharge planning.
• Develops care coordination policies and procedures to promote improved quality, safety, and efficiency in care. Directs nursing practice and unit operations. Develops policies, procedures, and nursing standards to ensure patient and family needs are assessed, met, and evaluated.

Service
~ Leverages various feedback mechanisms to benchmark performance and identify opportunities to improve customer/patient satisfaction. Collaborates with subject matter experts and patient experience leaders to ensure compliance with evidence-based practices that enhance patient experience and customer service.

Ensures employees are recognized, valued, and supported. Identifies development opportunities or training needs of individual employees and teams. Provides coaching, feedback, and training to improve performance.

• Collaborates with administrative team and physicians to enhance existing services or develop new service offerings.
• Participates in the annual budget process, including input into department revenue and expense forecasts, staffing, and supply and equipment needs. Monitors department budget performance: identifies trends and evaluates variances in relation to established budget. Develops and implements actions to address performance gaps.
• Ensures effective labor management, including position control, scheduling excellence, productivity management, and premium pay utilization. Manages operating expenses, including the utilization of supplies and equipment. Bachelor's degree in nursing Required
• David’s HealthCare, is a full-service medical center providing comprehensive medical care at two locations – St. David’s North Austin Medical Center and .David’s North Austin Medical Center is a 460+ bed, multi-specialty, acute care hospital. It provides advanced women’s health services, including maternity and newborn care with Level I, II, and III neonatal intensive care units (NICUs) at the nearby . The hospital also offers minimally invasive gynecological surgery and comprehensive breast imaging through Solis Mammography, which is located on-site. Other services include a 24-hour emergency department, pediatric emergency care, and intensive care at . The hospital also features the , bariatric (weight loss) surgery, a Heart and Vascular Center, neurology and neurosurgery, a kidney transplant program, a Level IV Epilepsy Center, as well as inpatient and outpatient surgery and acute rehabilitation services for both inpatients and outpatients.

, located at , is recognized by the State of Texas as a Level IV Maternal Facility. This means it provides the highest level of care for pregnant and postpartum patients, especially those with serious or complex medical, surgical, or pregnancy-related conditions, including those at high risk for maternal morbidity or mortality. The center includes a 95+ bed Level III Neonatal Intensive Care Unit (NICU) with 30+ private rooms, 10+ rooms for very small babies, and 10+ beds for babies needing neurological care. There are 95+ postpartum beds, 20+ antepartum beds, and Cesarean section surgical suites. The facility offers 24/7 neonatology coverage, OB/GYN hospitalists, maternal-fetal medicine specialists, lactation consultants, and a midwifery program. It is part of the National Institute of Child Health and Human Development Maternal-Fetal Medicine Units Network and TexasAIM, and it also provides a high-risk pregnancy navigation and support program.
is part of and is the first Level 4 Epilepsy Center in Central Texas for both adults and children. It has its own 24-hour emergency department, a medical-surgical inpatient unit, and a pediatric intensive care unit (PICU) for patients ages 17 and under. The hospital is staffed with pediatric emergency physicians, pediatric hospitalists, intensivists, and other specialists who are specially trained to care for children. It also includes certified child-life specialists who help kids feel more comfortable during their hospital stay. David’s Children’s Hospital offers many pediatric services, such as pediatric surgery, pediatric radiology (including imaging and interventional procedures), and pediatric anesthesia for surgical support. It also has a wide range of pediatric specialists available for consultation and treatment, including general surgery, ENT (ear, nose, and throat), craniofacial and plastic surgery, neurology, neurosurgery, urology, and cardiology, among others.

Bricks and mortar do not make a hospital. HCA Healthcare Co-Founder If you're looking for a leadership opportunity that provides both personal satisfaction and professional growth, apply to join HCA Healthcare as a Director Emergency Services. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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