IT SysAdmin

At Wyetech, you’ll be at the center of an award-winning corporate culture, breaking technological barriers and solving real-world problems for our federal government customers. Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problem and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. This candidate should have the skills and experience necessary to support installation and maintenance of Cisco routers and switches in support of enterprise systems for the program.

Due to federal contract requirements, United States Citizenship and position appropriate security clearance is required. (Active TS/SCI security clearance with agency appropriate polygraph).

Provide support for implementation, troubleshooting and maintenance of IT systems

Provide Tier I (Help Desk) problem identification, diagnosis and resolution of problems

Manage the daily activities of configuration and operation of IT systems

Provide assistance to users in accessing and using IT systems

Provide Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems

Provide support to IT systems including day-to-day operation, monitoring and problem resolution for all of the client/server /storage /network devices, mobile devices, etc.

Provide support for the escalation and communication of status to agency management and internal customers

Optimize system operations and resource utilization and perform system capacity analysis and planning

Provide in-depth experience in trouble‑shooting IT systems

Provide detailed analysis and feedback to agency management and internal customers for escalated tickets

Provide support for the dispatch system and hardware problems and remains involved in the resolution process

Configure and manage UNIX and Windows (or other applicable operating systems) and installs/loads operating system software, troubleshoots, maintains integrity of and configures network components along with implementing operating system enhancements to improve reliability and performance

Support the design of systems, mission architecture and associated hardware

Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)

Analyze and resolve complex problems associated with server hardware applications and software integration

Bachelor's degree in a technical discipline from an accredited college or university is required.

Five (5) years of additional SA experience may be substituted for a bachelor' s degree.

Wyetech believes in generously supporting employees as they prepare for retirement. The company automatically contributes 20% of each employee's gross compensation to a Simplified Employee Pension (SEP) IRA, with no requirement for employee matching. All contributions are fully vested from day one, ensuring immediate ownership of retirement funds.

Full-time employees have the option to participate in a variety of voluntary benefit plans including: a choice of medical plan options, some with Health Savings Account (HSA); vision and dental; short and long‑term disability; optional identity theft and legal protection services.

Employee Referral Bonus Eligibility up to $10,000

Mobility among Wyetech-supported contracts

Various contract and work locations throughout Maryland, Virginia, Colorado, Texas, Utah, Alaska, Hawaii and OCONUS

Various team-building events throughout the year such as monthly lunches, summer company picnic, and an annual holiday party.

Employees receive two complementary branded clothing orders annually.

Pay Range: $49.25 - $118.30 per hour.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Wyetech, LLC is committed to the principles of affirmative action in all hiring and employment for minorities, women, individuals with disabilities, and protected veterans.

If you need any accommodations during the application or interview process, please contact Brittney Wood at 844-WYETECH x727 or View email address on click.appcast.io.