Showroom Sales - Showroom Salesperson

Sales Associate

The Sales Associate will assist customers with purchasing merchandise.

Greets and interacts with customers.

Consults with customers to understand needs and preferences related to available merchandise.

Demonstrates and explains available merchandise, selecting and suggesting options suitable for the customer's needs.

Emphasizes product features, quotes prices and credit terms, and prepares sales orders.

Retrieves desired merchandise from sales floor and/or yard; Builds and maintains customer relationships by entering new customer data and other sales data for current customers into a computer database.

Assists customers in resolving complaints, including escalating them to management when appropriate.

Investigates and resolves customer problems with products or services.

Operates the cash register accurately using the UPC scanner, quick key, and product keywords.

Accepts money in the form of cash, checks, and credit or debit cards for items purchased.

Processes returns and exchanges according to store policy.

Assists with stocking and restocking products, front-and-face products on shelves, and assisting with housekeeping.

Excellent customer service skills.

The ability to operate available equipment, such as cash registers, calculators, or scanners.

Basic and intermediate knowledge of building products and local building codes.

Knowledgeable about the company's products and services, as well as customer-related policies.

Education and Experience

A high school diploma or equivalent is preferred.

Successful completion of on-the-job training; completing levels 1 and 2 of the positional training offered.

Prolonged periods of standing and working on the computer or related equipment.

May need to work overtime, nights, weekends, and holidays.

Those applicants requiring reasonable accommodations in the application and/or interview process should contact a representative of the People Development Department at View phone number on click.appcast.io.