Funeral Ambassador

The Funeral Assistant

The Funeral Assistant performs a variety of tasks during the funeral and memorialization process and assists Funeral Directors and other location staff to ensure services run smoothly and that the expectations of our client families and their guests are exceeded.

Job Type: PT

High School Diploma or equivalent.

Demonstrated willingness to participate in growing market share through personal community involvement.

Ability to communicate effectively with internal and external customers.

Actively serves as an ambassador of the business in the community to build trust and loyalty.

Greets and directs client families and their guests at the funeral home.

Directs visitors to guest book and distributes memorialization materials as needed.

Answers questions and assists with serving the needs of the client families, their guests, and other visitors during the visitation and memorialization event.

Represents the business in a professional and caring manner, maintaining a professional personal appearance and employing honesty, integrity, and ethical methods of performing duties.

Receives and places flowers in chapels or parlors.

The duties associated with this position are generally performed in an indoor office setting; however, some duties may be performed outdoors. Outdoor duties may require exposure to natural elements such as inclement weather, extreme temperatures, uneven ground, dust, gas, and/or fumes.

Must have sufficient strength and manual dexterity and must be willing to work safely and comply with the Company’s safety procedures, including wearing any personal protective equipment that may be required.

Performance of this position’s duties may also require power reaching, pushing, and pulling.

This position’s duties require routine exposure to chemicals and/or blood borne pathogens.