Community Health Liaison-Full Time

Community & Patient Liaison - Louisiana, MO
About Us: Main Street Health is the nation's largest provider of value-based care exclusively serving rural America. We believe in the old ways of medicine when healthcare was simpler. By partnering with rural hospitals and communities, we reinforce the importance of trust and relationship-driven care required in rural areas.About the Role: The Community & Patient Liaison is a unique hybrid role that combines traditional clinic support with referral coordination, provider relationship management, and community outreach. The goal is to create an exceptional patient and provider experience while helping grow the Cancer Center through strong local engagement.

Clinic Operations

Prepare clinic and support oncologist during clinic days

Schedule infusions, office visits, and outside referrals

Serve as the primary local clinical support resource

Obtain medical records and required documentationas necessary

Communicate appointment status back to referring offices

Maintain referral activity within the CRM/EMR

Community Provider Outreach

Build relationships with PCPs, specialists, surgeons, hospitalists, ED providers, office managers, and referral coordinators

Deliver updated marketing materials

Marketing & Community Engagement

Participate in community outreach activities

Coordinate with central marketing on local campaigns and collateral

Support local online presence and Cancer Center awareness initiatives

Performance & Reporting

Document community outreach activity

High patient satisfaction and efficient clinic operations

Strong relationships with community providers

Consistent provider outreach and engagement

Certified Medical Assistant, Certified Nursing Assistant or Licensed Practical Nurse required

Clinical experience in a primary care, specialty care or ambulatory healthcare setting

Proficiency in using electronic health record systems for documentation, scheduling and care coordination

Experience providing patient education and presenting to community groups

Ability to support outreach, education and engagement initiatives for new clinical programs or service lines

Demonstrated commitment to community engagement and access to care

Excellent interpersonal and communication skills to build rapport with physicians, patients and community partners

Ability to work collaboratively with clinical and administrative teams

Compassion for delivering patient-centered care and building community health initiatives

Those who thrive at Main Street Health possess these qualities:

Flexible and adaptable to a constantly changing workload.

Employment Type: Exempt, Full-Time

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