Title Processor / Closer / Flexible Hours

Flying S Title & Escrow is a subsidiary of Title Financial Corporation. We seek a Title Assistant to join our team in Lewistown, MT . TFC is a family-owned company providing Title and Escrow Services since 1905. If you want to work for a company where Everyone Counts, is committed to doing the Right Thing, Takes the Smart Risk, believes Attitude is Everything, and Everyone has the Opportunity to Make a Difference, then keep reading.

Has a passion for working with people, is customer service oriented, and takes pride in giving a great first impression in person or on the phone.

Can prioritize tasks and notify others when assistance is needed.

Proficient in computer skills, including Microsoft Office Suite or related software, and has the ability to learn new programs quickly.

At least one year of related experience in customer service or related experience is required.

Previous experience in an office, Title, Escrow, or Banking is a plus!

The Title Assistant is responsible for assisting the title staff by performing general support tasks to maintain departmental efficiency. The Title Assistant requires goodinterpersonal and verbal communication skills.

Under supervision, the position gathers documents and processes paperwork required for all payoffs, liens, and clearing title for routine escrow transactions. The Title Assistant communicates with various types of lenders, realtors, attorneys,customers, etc. Proofread documents to ensure accuracy and completeness. Research and/or record documents and to administer the recording processes.

Perform various functions to expedite the flow of policies, including answering phone inquiries, picking up and delivering documents, typing, filing, duplicating, recording, and maintaining tasks and workflow.

Set up or cancel escrow/title files, which includes the complete filing of deposits and all relevant documents.

Research, create, and deliver information and reports required for property profiles such as: chain of title, tax statements, assessments, plat maps, demographics, legal descriptions, and parcel numbers.

React to change positively and productively, including as a result of the expansion of job responsibilities and expectations.

Communicate with company employees and customers by phone, in person or through correspondence.

This may include verifying an updated chain, waiving or adding objections, or listing appropriate endorsements to avoid claims, and/or other actions.

Responds to customer inquiries and resolves problems on client files related to final clearance of outstanding title issues in an accurate, timely, and professional manner. Interprets and explains various sections of the title report for the customer.

Verifies correct metes and bounds/lot and block legal descriptions by researching property, address, and owner in an efficient, accurate, and timely manner. May draw or revise maps and plats to note changes and assure accurate property identification.

Communicates with company employees and customers by phone, in person, or through correspondence.

Adheres to all company policies and standards, including the expectation of prompt, predictable, and regular attendance.

Excellent interpersonal and customer service skills.

Excellent customer service skills.

High school diploma or equivalent.

Prolonged periods of sitting at a desk and working on a computer.

Comprehensive benefits package, including medical, dental, vision, and retirement plans.

Flex Time Off (FTO) and paid holidays.

Flying S Title & Escrow and Title Financial Corporation are equal opportunity employers and prohibit discrimination and harassment of any kind. We are committed to building an inclusive and diverse workforce.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.