Sales Estimator (Full Time)

With $2+ billion in sales, over 800 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best! All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.

The Estimator's primary responsibility and accountability is to provide an exceptional and successful customer experience while creating estimates, coordinating repair needs for customers including all communication, informing and updating customers and insurance companies throughout the repair process. The Estimator accurately assesses the damage of vehicles and documents needed repairs and parts replacement on the damage appraisal. The Estimator plays a pivotal role in the success of the customer's experience by ensuring they are working in alignment with all team members in achieving the repair facility's KPIs.

Ensure every customer interaction is documented, updated efficiently and accurately with pertinent details

Provide customer with accurate and timely information, guiding them through the repair process and ensuring that they receive excellent customer service

Ensure compliance with all WOW Operating Way's regarding customer drop-offs, repair planning, customer communication, and delivery

Communicate all customer requests and needs to appropriate team members

Provides positive energy when greeting customers in person and on the phone

Attend training, information sessions and workshops recommended by Store Manager

Maintain the store's KPI's by maximizing role performance

High School Diploma or equivalent

Basic Computer Skills

Must be willing to complete I-CAR Training

Basic Computer Skills

Must be willing to complete I-CAR Training

Reasonable accommodations may be made to enable individuals with disabilities to perform the job.

2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week

• 6 paid holidays annually
• Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
• 401(k) Retirement Plan with company match
• Employer Paid Short-Term Disability & Life Insurance
• Additional Voluntary Life Insurance
• All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract.

About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years.

Compensation Details: $70,000+ annually depending on closed sales each week.