Internal Communications Strategist

Formed in 2013, Downtown Phoenix Inc. (DPI) delivers enhanced municipal services to the Downtown business core, marketing and event production to Greater Downtown, and manages the work plans for Phoenix Community Alliance and Downtown Phoenix Community Development Corporation. The mission of DPI is to facilitate collaboration, cultivate connections, and contribute to both the growth and vitality of our community. To generate progress on issues, work toward sustainable growth and build a stronger, more inclusive city core generates positive perceptions, memorable experiences and a sense of pride in Downtown.

The Communications Strategist serves as the organization’s lead strategic communicator, responsible for developing and executing internal and external communications strategies that advance organizational goals, strengthen employee and stakeholder engagement, and elevate the awareness of Downtown Phoenix Inc. services.

The role works closely with executive leadership, department directors, community partners, and stakeholders to support organizational priorities, public awareness, and community engagement initiatives.

Develop and implement internal and external communication strategies.

Draft executive communications, speeches, talking points, newsletters, and press releases.

Support leadership by communicating organizational initiatives, policy updates, and key announcements.

In partnership with the Marketing department, create messaging and campaigns that engage businesses, residents, investors, and community stakeholders.

Ensure consistent branding and organizational voice across all channels from corporate communications to social media.

Develop crisis communication strategies and support executive leadership during critical situations.

Measure communication effectiveness locally, regionally and nationally and recommend improvements.

Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, English, or a related field.

5-7 years of communications, public relations and/or marketing.

Exceptional writing, editing, and verbal communication skills.

Experience developing strategic communication plans.

Strong project management and organizational skills.

Experience in nonprofit, economic development, government, media relations, or executive communications.

Strategic communications planning

Executive communications

Internal and external communications

Copy editing

Public and media relations

Content development and storytelling

Brand management

Crisis communications

Project management

Maintain a consistent organizational voice across all platforms and communications.

Advance organizational goals through effective communication.

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