Customer Service Ambassador - Full-Time

Generally responsible for revenue transactions associated with daily parking customers. Responsible for providing exceptional customer service and operational support at parking facility exits. This position serves as the first point of contact for customers experiencing questions, payment concerns, equipment issues, or exit delays. The Exit Ambassador assists customers with a professional and courteous approach while helping maintain efficient traffic flow and ensuring compliance with parking procedures.

The ideal candidate demonstrates strong communication skills, problem-solving abilities, and the ability to remain calm and professional in a fast-paced, customer-facing environment.

Provide friendly, professional assistance to customers exiting the parking facility.

Assist customers with questions, concerns, and general parking-related inquiries.

Resolve customer concerns efficiently while maintaining a positive customer experience.

Monitor and assist customers at parking exit lanes to ensure smooth traffic flow.

Assist customers with payment transactions, tickets, validations, and parking access issues.

Troubleshoot basic equipment issues and report malfunctioning equipment promptly.

Assist customers experiencing lost tickets, payment discrepancies, or access issues according to established procedures.

A history of working in the public service industry, solid employment record and previous experience handling cash are preferred. Ability to work outdoors in varying weather conditions.

Ability to communicate clearly with customers and team members.

ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call View phone number on click.appcast.io. Department of Homeland Security E-Verify program. ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Applicants should submit their application by clicking Apply Now. Job Schedule Full time

Job Category Customer Service

Work Days Full Time, Including Weekends

Workplace On-site