Head of IT Business Management

IT Director OpportunityOur employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community.At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that's aligned to our targeted customer groups.Intact's Global Specialty Lines business spans across more than 20 verticals in four distinct markets: We currently have an opportunity for an IT Director to join our Corporate IT team based in our Farmington, CT; This role is responsible for leading the modernization of our underwriting platform and associated policy administration capabilities, with accountability for strategy, engineering execution, talent, financial management, and business outcomes. The Director will partner with underwriting, product, architecture, operations, and delivery leaders to evolve legacy capabilities into a modern, cloud-enabled, scalable platform that improves speed to market, underwriting efficiency, resiliency, and data-driven decision-making. This is both a technology leadership role and a business transformation role, consistent with how insurers are approaching core platform modernization.The ideal candidate brings strong leadership across policy administration modernization, underwriting workflows, cloud architecture, API/event-driven integration, platform design patterns, AI-enabled decision support, and organizational change management. This leader must be comfortable operating across long-horizon platform strategy and day-to-day delivery execution, while maintaining appropriate governance for a regulated insurance environment. Some of the Director of Technology responsibilities include but are not limited to:Platform Modernization Leadership Define and execute on the strategy to modernize and transform our underwriting and policy administration platformLead transformation of legacy systems into a scalable, cloud-enabled platformDrive phased delivery to minimize business disruption and manage riskUnderwriting & Business Capability Transformation Partner with underwriting and product leaders to streamline workflows and improve decision-makingDeliver modern underwriting capabilities (eligibility, pricing, referrals, portfolio management)Enable configurable, reusable, and scalable platform servicesMigration, Integration & Data Strategy Lead policy/data migration, including conversion, validation, and cutover planningEnsure strong data quality, traceability, and regulatory complianceOversee integration with claims, billing, data, and digital ecosystemsCloud Architecture & Engineering Excellence Drive cloud-enabled, secure, and resilient platform architectureImplement modern engineering practices (API-first, event-driven, DevSecOps, CI/CD)Align to enterprise architecture standards and reusable platform servicesProduct Model & Delivery Execution Transition to a product-focused operating model with clear ownership and outcomesLead roadmap delivery, prioritization, and cross-team coordinationBalance speed, quality, and long-term platform sustainabilityAI & Automation Enablement Introduce AI and automation to improve underwriting efficiency and decision supportIntegrate data-driven insights into workflowsEnsure responsible AI adoption with clear business valueChange & Transformation Leadership Lead adoption of modern ways of working across technology and business teamsDrive alignment on roadmap, priorities, and business readinessAct as a visible transformation leader across the organizationTalent, Vendor & Financial Management Build and lead high-performing engineering and delivery teamsManage vendors, partners, and technology investmentsDevelop capabilities across cloud, platform engineering, and AIRisk, Compliance & Operations Ensure adherence to regulatory, security, and audit requirementsEstablish strong operational governance and production readinessBalance innovation with stability and risk managementThe expertise you bring12+ years of progressive technology leadership experience, including significant experience in enterprise application engineering, platform modernization, or insurance technology transformation.Proven experience leading modernization of policy administration, underwriting, or core insurance platforms in a carrier environment.Experience delivering in complex, regulated environments requiring strong governance, risk management, and audit/compliance discipline.The following ranges displayed reflect the target base salary for new hires; In addition to base salary, full time Intact employees are also eligible for bonus potential and a full range of benefits to include but not limited to:Comprehensive medical, dental and vision insurance with no waiting periodCompetitive paid time off programs401(k) savings and annual contributions of up to 12% of annual salaryMental health support programs, life and disability insurance, paid parental leave and a variety of additional voluntary benefitsThis position will remain posted until a final candidate is selected. Why choose IntactWe live our Values: We are committed to acting with the highest of ethical standards through our five core values: integrity, respect, customer driven, excellence and social responsibility.Our commitment to Diversity: Founded in our values, we see diversity as a strength and aspire to create an environment where everyone can be themselves, grow and succeed. Manage your Time: What you accomplish matters more than hours in the office. Our Time-Off and Flexible Work Arrangement options help foster a healthy work-life balance.In return, we promise you support, opportunities and performance-led financial rewards in a flexible work environment where you can:Help us lead an insurance transformation to better protect people, businesses and society.Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that's aligned to