Automotive Parts - Retail Sales - Counter Sales

Parts Counter Person

Sponsler - Donley Ford of Shelby is looking for a Parts Counter Person to help support our team and provide customers with exceptional experiences. Medical, Dental, Vision and Life Insurance

• Paid Holidays
• Paid Training
• Oversee the parts after sales process from start to finish

Communicate with staff and customers in a friendly and professional manner

Converse effectively/efficiently regarding customer parts status

Read and understand the parts catalog when looking up and speaking to specific parts

Answer phone calls, provide price quotes and other information to customers

Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate

Provide high-level service to both internal and external customers

Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock

Notify parts manager of out-of-stock parts or shop materials that need immediate attention

Locate out-of-stock parts from outside source and submit an emergency order, if necessary

Make sure all internal requests for parts are billed on service repair order

Receive payment from retail customers or obtains credit authorization

High School Diploma or equivalent and prior auto parts sales experience (preferred)

Ability to read/interpret safety and maintenance documents

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.