Head of Media Operations

Supervisor, Operations

PHM is the leading health media agency in the US, built for the modern healthcare experience. Here, industry depth meets media scale, where data becomes direction, where creativity and storytelling bring truth to life, and where orchestration replaces fragmentation.

Dedicated to making brands discovered, PHM redefines what media can do through data, content, and creativity. Because in modern healthcare, the brands that are found are the ones that lead. And when brands lead, advantage follows. The Supervisor, Operations is responsible for large clients, has a holistic view of the clients' objectives and processes, project manages key timelines and deliverables, and provides insight on staffing related to work scoped and financials.

This is a hybrid role, requiring three days in-office each week. Accountable for the lifecycle of financial deliverables from project start, job code creation, SOW generation, working media determination, changes of work, incremental funds, client accruals, invoicing, ad hoc reporting

Monthly invoicing and client mandated financial documentation, including, but not limited to: client accruals, reconciliation requests (per client MSA), client-tracking software

Expert at creating, relaying and abiding Client best practices in regard to scoping, invoicing, and financial tracking. Accountable for the completion and accuracy of the financial deliverables calendar for internal and client deliverables. Drafts and updates billing calendars

Organizes financial deliverables

Route materials for internal review/approval, as needed

Gather data

Minimum of 3+ years in operations or project management in a media agency setting

• 0 -1+ year management experience (previous intern management experience is applicable)
• 2+ years budget management experience + operational tools and/or reporting
• Optional: HCP/Pharma media experience (background can include planning or investment)

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

If you require accommodation or assistance with the application or onboarding process specifically, please contact View email address on click.appcast.io your information will be kept confidential according to EEO guidelines.

This is the pay range the Company believes it will pay for this position at the time of this posting. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off.

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