Head of Recruiting & HR

The HR Manager is responsible for leading and managing Firefly Autism’s human resources function, ensuring HR practices, systems, and initiatives effectively support employees, organizational operations, and strategic objectives. This position provides leadership and oversight across employee relations, talent acquisition, compensation and benefits, performance management, compliance, employee engagement, and workforce planning.
The HR Manager serves as a strategic partner to organizational leadership while also ensuring the day-to-day HR function operates efficiently, consistently, and in compliance with applicable employment laws and organizational policies.
HR Leadership and Team Development
Lead and oversee the human resources function and day-to-day HR operations.
Provide leadership, supervision, and professional development to the Payroll & Benefits Administrator and HR Generalist.
Ensure accuracy, consistency, compliance, and alignment with organizational values and strategic objectives while fostering continued growth and development of the HR team.
Employee Relations and HR Support
Serve as a resource to managers and employees regarding employee relations, policies, performance concerns, compensation, labor regulations, and employment practices.
Support managers in navigating employee performance and workplace issues.
Promote consistent application of organizational policies and practices.
Talent Acquisition and Workforce Planning
Oversee recruitment and hiring processes.
Partner with organizational leaders to identify staffing needs and support workforce planning.
Evaluate recruitment effectiveness and identify opportunities to improve candidate experience and hiring outcomes.
Support development of compensation strategies that promote internal equity, recruitment, and retention.
Performance Management and Employee Development
Oversee organizational performance management processes.
Support managers in setting expectations, providing feedback, and addressing performance concerns.
Policies, Compliance and Risk Management
Develop, maintain, and update HR policies and the employee handbook.
Ensure compliance with applicable federal, state, and local employment laws and regulations.
Oversee workers’ compensation processes and related HR risk management activities.
HR Operations and Systems
Oversee onboarding, employee records, HR workflows, and HR systems.
Establish and monitor HR processes to improve efficiency, consistency, and accountability.
Develop and track HR metrics and reporting to support organizational decision making.
Identify opportunities for continuous improvement within HR operations.
Support organizational culture and employee engagement initiatives.
Use employee feedback and workforce data to identify opportunities to improve the employee experience.
Support HR related goals and initiatives identified within Firefly’s strategic plan.
Partner with the CEO and Senior Director of Business Operations to develop and manage the HR budget.
Provide HR data, trends, and recommendations to support organizational planning and decision making.
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This position will supervise the HR Generalist and Payroll/Benefits Administrator

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Considerable knowledge of principles and practices of human resource management
Excellent time management skills with a proven ability to meet deadlines.
Strong management and supervisory abilities
Proficient with Microsoft Office Suite or related software
Bachelor's degree in in human resources or a related field

~LANGUAGE AND INTERPERSONAL SKILLS

~ Ability to effectively present information to management.

CERTIFICATES, LICENSES AND REGISTRATION

HR Certifications (PHR, SHRM-CP) preferred. Experience working in an Applied Behavior Analysis (ABA) organization or healthcare-related environment is strongly preferred. The employee typically will work across multiple environments using a computer, telephone and other office equipment as needed to perform duties. Employee may encounter frequent interruptions throughout the workday. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment may range from quiet to moderately loud and can vary based on client interactions, treatment activities, and daily operations. Requires the ability to maintain confidentiality while handling sensitive employee, payroll, benefits, and organizational information. Office setting at least four days per week. May qualify for one work from home day per week.

PROFESSIONAL DEVELOPMENT AND TRAINING

Employee should be willing to participate and learn from others in the field, and/or to attend industry conferences/seminars that will guide the improvement of facilities. Employee may receive training upon hire related to autism and neurodiversity.