2nd Shift Weekend Concierge/Reception -

Lewisville, United States | Posted on 07/02/2026

Stratton Amenities is a hospitality services companyproviding luxury, hotel-style front desk and concierge services for upscaleapartment and condominium communities. We are currently seeking a professionaland service-driven Front Desk Agent / Concierge to support our luxuryresidential properties.

This role is ideal for individuals with a strong hospitalitybackground who take pride in delivering exceptional customer service,maintaining a polished front desk presence, and creating a welcomingenvironment for residents and guests. The Front Desk Agent / Concierge is a keyrepresentative of the property and plays an essential role in the overallresident experience.

Schedule Requirements

Flexibility to work weekdays, evenings, weekends, and holidays as required by theproperty

Shift availability may vary based on operational needs

Key Responsibilities

Greet residents, guests, and visitors in a professional, courteous, and welcoming manner

Maintain front desk operations and ensure a consistently polished lobby environment

Provide high-quality customer service and respond promptly to resident inquiries and requests

Accurately log, track, and distribute resident packages and deliveries

Monitor lobby activity and surveillance systems to support safety and security

Conduct regular property walks to ensure cleanliness, organization, and presentation standards are met

Coordinate professionally with vendors, contractors, and on-site management

Complete daily logs, reports, and other assigned administrative tasks

Perform additional duties as assigned by property management or Stratton leadership

Qualifications and Skills

Minimum of two years of experience in hospitality, concierge services, front desk operations, customer service, or luxury retail

Strong verbal and written communication skills

Excellent interpersonal skills with a strong service mindset

Ability to remain composed and make sound decisions in a fast-paced environment

Organized, reliable, and detail-oriented

Professional appearance and grooming standards required

Ability to work independently while contributing positively to a team environment

Preferred Experience

Experience in luxury residential, high-rise, hotel, or upscale service environments

Proven ability to deliver consistent, elevated guest and resident experiences

Why Join Stratton Amenities

Work in luxury residential communities throughout Atlanta

Professional, hospitality-focused work environment

Supportive leadership and clear service standards

Opportunity for growth within a service-oriented organization

Stratton Amenities is an equal opportunity employer. We value diversity and inclusion and are committed to maintaining a respectful, professional, and service-driven workplace.

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