Club Front Desk Receptionist
The Thoreau Club
Description
Overview:
Seeking a personable Front Desk Attendant
Key Responsibilities:
Greet every member and guest with enthusiasm and a smile
Tour potential members around the club with the goal of signing up the person for a membership
Answer phone calls in a professional and energetic manner
Execute all opening/closing operational procedures to ensure the club runs smoothly
Handle member requests and concerns with a sense of urgency
Maintain regular and punctual attendance
Comply with all company policies and procedures
Qualifications :
Enthusiastic, energetic, friendly and personable
Excellent verbal and written communication skills
Able to lift and move gym equipment weighing 15-20 lbs frequently and 45 lbs occasionally
Able to remain in a stationary position at the front desk for the majority of the workday
World class customer service skills
Works hard, multi-tasks and is a problem solver
Physical Requirements
Frequently stand, walk, bend, kneel, crouch, climb stairs, and reach throughout the workday.
Frequently lift, carry, push, and pull up to 35 pounds.
Ability to work independently and respond quickly to operational needs throughout the department.
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