Instructional Design Professional Job

innovative professionals with top notch skills who thrive on opportunity, high performance, and teamwork. At MedImpact, we deliver leading edge pharmaceutical and technology related solutions that dramatically improve the value of health care. We provide superior outcomes to those we serve through innovative products, systems, and services that provide transparency and promote choice in decision making. Our vision is to set the standard in providing solutions that optimize satisfaction, service, cost, and quality in the healthcare industry. The Instructional Designer II designs and develops training programs, e-learning content and instructional materials to engage and facilitate learners in acquiring new skills and knowledge related to their jobs, the company’s product and program offerings, as well as internal processes. The emphasis of this position is on the development of learning material for internal user consumption; Occasionally providing supplemental support for client training.
The Instructional designer analyzes current needs, designs, develops, implements and evaluates the delivery of training programs.
Determines instructional goals and objectives for each learning project by analyzing the target audience’s current state of knowledge, skills and any gaps to identify learning objectives and outcomes.
Develops and evaluates a set of planned strategies targeted for attaining the project or learning outcomes and goals. Documents the projects instructional, visual and technical design strategy; create storyboards, designs the user interface and user experience; creates prototypes and applies visual or graphic design.
Researches course matter by interviewing subject matter experts, consulting management/ industry experts and relevant domains of source material. Develops interactive training materials that include sound instructional design methodology including presentations, instructor and participant guides, classroom activities, practice exercises and handouts.
Determines and implements the process for the delivery of training programs which may include training facilitators, conducting “Train the Trainer” sessions and/or directly training learners. Creates the course curriculum, learning objectives, as well as methods of delivery and testing procedures.
Delivers training through a variety of presentation formats (e-learning, instructor led classroom style, individual or departmental meetings). Creates supporting material/media such as user guides, job aids, quizzes, audio, video, role plays, games and simulations, as well as exercises and activities to enhance the learning process.
Evaluates and measures the results of training; provides opportunities for feedback; conducts reviews of deliverables for instructional quality and soundness and to ensure objectives are met.
Produces and provides materials that serve to educate other internal departments about basic elements of Medicaid and other programs currently in use at MedImpact.
Meets with key corporate customers to gain an understanding of and respond to training requests by developing supportive training materials.
Develops and delivers new hire training programs and other continuing education training designed for Government Programs State Medicaid; monitors employee progress throughout the duration the training. Assists in the establishment and maintenance of new hire training, tracking milestones and providing assessments.
Participates in ongoing self-development to ensure knowledge is current and proficiency in training skills remains high. Remains current on the latest instructional design concepts, reviewing existing standards and attending seminars and courses that assist in the adoption of new design methodology. Utilizing their understanding of Guidance within the context of Regulatory services, assists Management in the identification of and subsequent development of emerging training needs.
Recommends training strategies and effective approaches to the leadership team for implementation on both a quarterly and annual basis.
Assumes a lead role with subject matter experts, including Program Managers, Leads and Supervision to develop course content.
Applies instructional design theories and methods, utilizing multimedia tools to enhance the learning process. This includes building training and technical manuals for use by clients utilizing both MedImpact and adjunct vendor systems.
Recommends advanced software and new applications for utilization and adoption, supporting emerging products and revisions to existing programs.
Monitors federal resources for updated policies related to the Medicaid Program, Medicaid State Directors Letters, Notice of Proposed Rulemaking (NPR), listserves, etc to identify any upcoming changes to Medicaid and notifies Training Manager of any items that could impact MedImpact.
This is an internal and external client facing position that requires excellent customer service skills and interpersonal communication skills (listening/verbal/written). Respond to requests for service and assistance from clients; Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Computer Skills
To perform this job successfully, an individual should have a strong working knowledge of Instructional design software and tools (Adobe Captivate, Articulate Presenter/Storyline, Photoshop, Illustrator and Flash), web and application development languages, experience using a LMS to host content; video production tools; Microsoft Office Suite including expertise with PowerPoint. Must have a demonstrated ability to learn new software.
Certificates, Licenses, Registrations
Industry certifications in instructional design, curriculum development, and performance improvement is strongly preferred.
Strong working knowledge and demonstrated skills using ADDIE for instructional and curriculum design, applying systematic development of learning experiences.
Must have curriculum design skills in technical and operational areas. Ability to effectively communicate information, policies, and/or procedures in a manner easily understood by the recipient.
Talented at investigating and analyzing information to draw conclusions. Demonstrated capacity to gather and analyze data and make recommendations to manage growth and change.
Able to document work in progress.
Demonstrate high commitment to the subject and each training event. Ability to define problems, collect data, establish facts, and draw valid conclusions.

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Language Skills
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Decision Quality
Customer Focus
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Ability to maintain clear near visual acuity at approximately 20 inches or less (i.e., “close vision”) to accurately read fine print, view computer screens, and handle small objects. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
This position may regularly be exposed to or encounter moving mechanical parts, high, precarious places, fumes or airborne particles, toxic or caustic chemicals, outdoor weather conditions, risk of electrical shock or vibration. The noise level in the work environment is usually moderate (examples: business office with computers and printers, light traffic).
This position works on-site at the San Diego Headquarters or other company location (or from a remote location with management approval based on business requirements). The individual must have the flexibility to work beyond traditional hours and be able to work nights, weekends or on holidays as required. Typical core business hours are Monday through Friday from 8:00am to 5:00pm.
Travel
This position requires domestic travel of up to 20% of the time.
Medical / Dental / Vision / Wellness Programs

• Paid Time Off / Company Paid Holidays
• Life and Disability Insurance
• Tuition Reimbursement
• Employee Referral Bonus

Equal Opportunity Employer, Male/Female/Disabilities/Veterans
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.