Bank Teller / Teller - Full Time

Teller - Mitchell

First Dakota is hiring a full-time Teller to join our Mitchell team. A Teller is responsible for performing branch duties to support and engage in First Dakota’s culture for exceptional customer service.

Hours include Monday-Friday 8:35-5:35 and rotating Saturdays 8:00-12:00.

Competitive compensation and excellent benefits including Medical, Dental, Life, Short and Long Term Disability, PTO, Career Apparel and 401(k). Incentive pay for working Saturdays.

Greet customers as they enter the Bank.

Assist customers with deposits, withdrawals, payments, and coin and cash orders in an accurate and friendly courteous manner.

Respond to customer inquiries and requests regarding account or additional services, and suggest resolution on account disputes and other activity.

Balance teller drawer daily according to the Teller Manual.

Count and balance cash in ATM.

Identify fraud to help prevent potential loss to First Dakota.

Successfully research and resolve customer problems.

Be an active participant in training programs, branch huddles, etc.

Perform other duties or special projects as assigned.

The ability to process a variety of transactions accurately and efficiently, the capability to maintain strict confidentiality, attention to detail and comply with all Bank policies and procedures. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High school diploma or general education degree (GED).

Customer Service And Cash Handling Experience Preferred.

Office: The work environment of this job includes interacting with others in an office setting, and the noise level is usually moderate. While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions.

Career Apparel - Adheres to the Career Apparel policy; Demonstrates professional appearance during Bank hours or at after-hours Bank functions

Customer Service - Responds promptly to customer needs including requests for service and assistance; Provide courteous, personal attention to promote ongoing relationship servicing with customers

Asks for and offers help when needed

Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Planning/Organizing - Uses time efficiently; Reacts well under pressure; Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality

Uses equipment and materials properly

Contributes to building a positive team spirit

Technical Skills – Understands basic computer software programs;