Head of Management Finance

Thanx is a leading loyalty and guest engagement platform for regional and national restaurants. We help brands drive profitable growth by increasing guest frequency, growing digital sales, and reducing reliance on discounts. Most loyalty platforms work for guests who are already loyal. Thanx unifies loyalty, digital ordering, and marketing automation in one platform that turns first-time and casual guests into regulars, treating loyalty as a business outcome, not a program, and engaging across the entire guest base.

Our success is rooted in a culture that has attracted some of the best talent in the country, and we are proud of strong employee tenure, a track record of internal promotions, and the company-wide shift to working AI-native over the last 18 months. We credit our cultural "core behaviors" with these accomplishments: This is not a role for someone who simply manages processes or checks boxes. We're also building an AI-first finance culture. We're looking for someone who is already comfortable using AI tools in their day-to-day work and is excited to rethink traditional accounting and finance processes through automation, technology, and better systems.

This role is ideal for someone who thrives in a fast-moving environment, enjoys building rather than maintaining, and wants to accelerate their career through meaningful ownership and exposure.

Everyone at Thanx has equity and is expected to operate like an owner. That means real intensity, including evenings and weekends when the work calls for it. We're looking for a highly motivated, hands-on Finance Manager to own our core accounting operations and help build a scalable finance function as Thanx continues to grow.

You’ll be responsible for the accuracy, completeness, and timeliness of our financial reporting, including month-end close, revenue recognition, reconciliations, and billing operations. You’ll work directly with the VP of Finance and collaborate across the organization to ensure our financial foundation is strong and our processes scale efficiently. You’ll also own our financial model and forecasting.

What makes this opportunity unique is the exposure beyond traditional accounting.

At Thanx we expect every employee to be an AI-native builder, not merely a user of AI chat. Every Thanx employee is given both Claude and OpenAI accounts with token allowances that should not meaningfully restrict their usage. Our internally-built infrastructure that puts all systems, MCPs, and product, platform, and customer data (with PII stripped out) in a single place to get you up and running faster and ensure your time is spent building, not managing AI integrations and tooling, blocked on data access, or worried about violating security policies.

Building in public makes getting up the learning curve a shared project, not a solo one. While Thanx has been around for over a decade, and this credibility serves us well in the slow-moving restaurant industry, we seek to operate at the speed of an enterprise-grade, AI-native company. You are building, not asking. With every individual contributor now armed with a fleet of agents, everyone is a manager of sorts, and everyone’s output should represent what a team of experts could achieve, not just one time-constrained person.

You build a habit of correcting mistakes and unsupported assumptions and redirecting agents consistently, to save tokens and time but most importantly before something errant reaches a customer or a colleague.

Additionally, for Finance:

Automate repetitive finance processes. Identify opportunities to automate manual workflows across month-end close, billing, reconciliations, accounts receivable, expense management, and financial reporting, so Finance can support a growing business without proportionately increasing headcount.

Build smarter financial reporting and analysis. Use AI to accelerate financial analysis, variance explanations, forecasting, and management reporting, translating financial data into actionable insights.

Maintain strong financial controls. Balance innovation with accuracy, data security, appropriate human review, and sound accounting practices. AI should enhance financial judgment, not replace accountability.

Your performance on each of these expectations will be considered as part of all performance reviews.

Prepare and review journal entries, accruals, and prepaid expenses, review bank and balance sheet reconciliations, and keep the general ledger accurate and correctly classified.

Apply GAAP to deferred revenue and customer contract accounting, and resolve discrepancies before they reach reporting.

Oversee billing operations. Make sure invoices are accurate, timely, and aligned with contract terms. Partner with Sales, Customer Success, and Merchant Operations to resolve billing issues, keep customer and contract data consistent across Salesforce, Bill.com, and our accounting systems, and support accounts receivable and collections.

Lead reporting and audit readiness. Prepare monthly and quarterly reporting packages with supporting schedules and variance analysis, support board, investor, and lender reporting, coordinate with external auditors and tax advisors, and maintain a strong internal control environment.

Own the financial model and forecasting. Maintain and update the company’s financial model, lead forecasting, and support budgeting, unit economics, margin analysis, and M&A diligence with the VP of Finance.

3 to 5 years of progressive accounting or finance experience, ideally a combination of public accounting and hands-on operating experience at a high-growth company.

• A bachelor's degree in Accounting, Finance, or a related field. Strong understanding of US GAAP, including accrual accounting, revenue recognition, and financial statement preparation.
• Experience independently managing month-end close, balance sheet reconciliations, journal entries, and financial reporting.
• Experience building or maintaining a financial model and forecast.
• Experience with SaaS accounting, subscription billing, or recurring revenue models is strongly preferred.
• Advanced proficiency in Excel or Google Sheets.
• Demonstrated experience using AI tools such as ChatGPT, Claude, or similar platforms to improve productivity, analyze data, or automate workflows.
• Ability to identify manual, repetitive finance processes and translate them into scalable, technology-enabled workflows. Experience with automation tools, AI-assisted spreadsheet analysis, or workflow integrations is a strong plus.
• Experience with Salesforce, Bill.com, and modern accounting systems is a plus.
• Strong analytical skills and attention to detail, with the ability to connect accounting details to broader business implications.
• Comfort in a lean, fast-moving environment where priorities shift and everyone rolls up their sleeves.

Thanx uses structured internal leveling and location-based compensation. We use AI-assisted tools to help review applications. Every application is also reviewed by a person, and no hiring decision is made by an automated system alone. If you need an accommodation at any stage of the application or interview process, contact View email address on click.appcast.io do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Thanx will consider qualified applicants with arrest or conviction records for employment in a manner consistent with local requirements.

#