Bartender-Full-Service Restaurant (Part-time)

The Press Hotel
Portland, ME 04101, USA

Description

JOBSUMMARY:

Greet, direct, seat, and take food and beverage orders. Serve guestsin accordance withcompany standards.

Adhere to allbeveragepour and recipe standards.

Communicate inventoryneeds toappropriate manager.

Be knowledgeable of all food, wine, beer, alcohol, and specialty cocktails offered.

Conscious wine knowledge with ability to make pairing suggestions.

Usethe suggestiveselling methods. Must continuously strive for revenue growth.

Understand and communicate daily specials and specialty menus to guests.

Understand and practice safe serving practices as they relate to alcohol service, such as recognizing intoxication and refusing service to a guest. Consult withRestaurantManager when support is needed.

Be perceptive, proactive, and engaging. Anticipate your guest’s needs. Personalize the guest experience when possible; remember your guest and their requests

Complete pre-shiftpreparationsuch as preparing and stocking garnishes, pre-mix, and ice.Create syrups and in-house infusions.

Complete side work and closing tasks as required such as cleaning, sanitation of ice bins, and restocking for next shift.

Operate efficiently and calmly throughout peak service times and high stress situations. Seekassistancefrom leadership when needed to ensure guest satisfaction.

Properly open and close beer taps.

Polish glassware, record any breakage.

Removetrash. Restock service stations and service bar areas.

Make coffee, tea, andespressos.

Prepare and presentfinalbill toguestfor payment. Obtain settlement and process using the POS system with adjustedtipif noted.

Reconciliatecash, accurately charge credit cards, and makeappropriate cashdeposits atendof shift.

Check out with manager onceshiftis complete.

Practice cleanliness and safety in all dining areas,liquorand wine storage areas.

Professionally handle guest complaints, solve problems, apologize/emphasize during guest complaints, follow up.Communicateany elevated complaints that could not be resolved to Food & Beverage management.

Assistteam members as needed to promote a positive teamwork environment.

Practice conscious knowledge of food allergies and safety.Communicate allergy concerns to guests.

Escalateassociateconcerns toRestaurantManager.

Demonstrate a team-focused attitude and encourage collaboration.

Understand and use safe work practicesforall safety precautions includingEmergency Evacuation Procedures,Violence in the Workplace,Accident Reporting,OSHA Compliance,andBloodborne Pathogen Procedures.

Attend meetings and training sessions asrequired.

Comply withall policies as outlined in the Handbook, Property Supplement, or otherwise issuedincluding time and attendance expectations, uniform and dress code standards, anti-harassment policy, and substances in the workplace.

ESSENTIAL FUNCTIONS OF THE JOB:

Ability to remain standing for up to8hours

Ability to lift items overhead. Ability to bend and reachfrequentlyand repetitively during a shift.

Ability to remain in a standing or walking position for 90% of shift, given moderate rest breaks.

Ability to move up and down stairs

Ability to move quickly based on guest needs

Ability to regularly move andlift upto50 lbs.

Ability to use repetitive manual dexterity, such as typing,polishing, using hand tools, and fixing small items

Ability to bend, stretch, and reachfrequently, including above head, and repetitively during a shift

Ability to bendand kneel

Ability to visibly survey property areas clearly

Ability to view a digital computer/tablet screen

Ability to communicate and exchange information effectively, ofteninapublic/groupsetting

Ability to read, write, speak, and understand English

Ability to complete asatisfactory background check

Ability to perform assigned tasks,operateequipment, and complete job dutiesin a safe manner

Abilityto work flexible hours based on business needs including midweek and weekend days

TECHNOLOGY AND EQUIPMENT USED:

Point of Sale Software/Credit Card Processor

Reservations Software and iPad tablet

Multi-line Phone System

Time Keeping & Payroll Software

Scheduling Software

CO2 Soda Fountain System

Automatic Dishwasher

Golf Cart (whereapplicable)

WORKING ENVIRONMENT:

Work will primarily take place in a hotel resort and restaurant environment, in both guest-facing and employee back of house areas.

Someseasonalexteriorwork with exposure to extreme temperatures and weather conditions.

Group and solo work.

Exposure to various hazardous chemicals, to be used only as instructed.

We are proud to offer competitive wellness options and perks for both Part Time and Full Time employees;

Dedicated employee parking lot pass with company contribution for full time employees, fully-funded for salaried managers

Employer-subsidized medical, dental, and vision insurance

Company-funded $25K in complimentary life insurance and $1K/mo. in disability

Optional Disability, Life and AD&D, Critical Illness, and Accident Insurance options

Additional Health & Wellness benefits including prescription and gym membership discounts

Flexible and understanding work-life equality

Family Matters Program of 10+ weeks fully paid parental leave for new parents

401k employer match, up to 4% of salary

Competitive wages with ongoing market analysis with annual performance evaluations and compensation adjustments

Discounted employee and immediate family hotel rates as low as $59 per night at EOS Hospitality portfolio locations

Food and Beverage discount of 50% Off at EOS Hospitality portfolio locations

Discounted lodging rates from New England Inn & Resort Association partners

Pathways for growth and professional development including training and tuition reimbursement

Incentive opportunities for both hourly and managerial roles

Company-funded Employee Assistance Program for life and mental health resources

About The Press Hotel

Magnificently reborn, The Press Hotel is proudly rooted in Portland’s past. The structure we call home was once the Gannett Building, the historic headquarters of the Portland Press Herald—the state’s largest newspaper. While the days of printing presses may be over, we continue to honor our history with thoughtful touches throughout the property. Under new ownership and management by EOS Hospitality, The Press begins its next edition.

Onsite, we offer over 100 guest rooms with varying room types, a hyper-local full-service restaurant - Union, and our lobby cafe and bar - Inkwell, as well as meeting and event spaces ranging in size to accommodate corporate groups and social events.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

#J-18808-Ljbffr Press Hotel