Head of Operations Management (m/w/d)

Job TitleEssential Job FunctionsExecution of the applicable KPI's per company standard to include "The Morning Routine" and operational aspects of "The Director's Playbook". Please refer to the Crane Worldwide Logistics Operational KPI Standards addendum.Coordinates daily and weekly activities, planning workloads and staffing accordinglyAccountable for production, supervision and discipline of employees, and conflict resolutionMonitor and evaluate employees based on goals and standardsEnforce policy and procedure complianceCoordinate with other departments within the companyRespond to & solve production problemsTrain employees on job specific duties and develops employees through coachingMake suggestions and show initiative for process improvementsEffectively communicate with clients, vendors and employeesAssist Operations Manager with planning and budget processOther duties as assignedOther Skills & AbilitiesProblem solving- identifies and resolves problems in a timely mannerClient Service- manages difficult client situations, responds promptly to client needs and welcome client feedbackQuality management-look for ways to improve and promote quality and demonstrates accuracy and thoroughnessPhysical RequirementsTalking, hearing and using hands to operate computer equipmentVision abilities required by this job include close vision and the ability to adjust focusJob may require extended sitting or standing, use of standard office equipment.Why Should You Work for Crane?At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.Quarterly Incentive Plan136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal UseExcellent Medical, Dental and Vision benefitsTuition Reimbursement for education related to your jobEmployee Referral BonusesEmployee Recognition and Rewards ProgramPaid Volunteer Time to support a cause that is close to your heart and contributes to our communitiesEmployee DiscountsWellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution ratesCome join the leader in logistics and take your career in the right direction.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.We maintain a drug-free workplace and perform pre-employment substance abuse testing.