Digital Media Producer, Communications

Regional Office, 9176 Alternate A1A, Lake Park, Florida, United States of America
Headquarters, 333 John Carlyle, Alexandria, Virginia, United States of America
Job Description Posted Tuesday, June 2, 2026 at 4:00 AM
National Center for Missing & Exploited Children
Position Description
Title: Digital Media Producer
Location: Alexandria, Virginia (HQ), Rochester, New York, Or Lake Park, Florida, Branch Office
DateRevised: May 2026
FLSA: Exempt
Division: Communications & Brand
Department: Digital Media
TravelRequirement: Lessthan5%.
HoursandSchedule:
Monday-Friday,9:00 amto5:30 PM. Ability to work weekends as needed, as well as being on call, certain days, “24/7.”
ThisPositionReportstotheDirector,Digital Media.
About The Role As aphoto imaging specialist on the NCMEC Digital Media Team, you’ll play a meaningful role in helping protect children by creating and sharing critical missing child posters and digital content that reaches the public through NCMEC’s digital platforms. You Will also handle the daily management of social media platforms and scheduling tools to ensure the timelyand effective dissemination of missing child alerts.
Your work will directly support the recovery of missing children throughtimely, high-quality images and information distributed across social media and the web. In this position, you’ll combine creative photo editing skills with strong organizational abilities to help families find their missing children and strengthen NCMEC’s ability to raise awareness and mobilize the public.
WhatYou’llDo Create, edit, retouch, and prepare professional missing child posters, ensuring images are clear, respectful, and optimized for public recognition and rapid dissemination.
Manage and update photo imaging databases, encode images and case information, andmaintainaccuraterecords for all media-ready cases.
Handle the preparation, certification, and quality control process for media-ready missing child postersin accordance withNCMEC procedures.
Manage a high volume of daily social media posts and support the rapid dissemination of missing child alertsandNCMEC messagingacross platforms.
Participate in a rotating on-call schedule to provide 24/7 support for urgentchildsafetymessagesandmissing child alert cases as needed.
Provide photo editing, design, and data entry support to the digital media team, call center, case management, and other departments.
Respond to internal and external requests for posters, electronic image dissemination, and related information, includingtimelyrecovery notifications.
Notify clearinghouses and law enforcement of new, revised, restricted, or recovered cases.
Collaborate effectively with team members, law enforcement, and partners whilemaintaininga professional, mission-focused approach.
We’relooking for someone who is passionate about using their skills for a greater purpose.You’rea talented photo editorwho’s comfortable with data entry, managing multiple social media platforms, and excited by the idea that your work can help protectchildren.You’reproactive, detail-oriented, tech-savvy, and motivated by the opportunity to make a real difference in protecting children.
Ifyou’reseeking an entry-level role where your creativity and attention to detail directly contribute to keeping children safe, this is a meaningful opportunity to grow your skills while supporting a vitalmission.
Education and Experience: A bachelor's degree in digital media, graphic design, visual communication, multimedia arts, or a closely related field is preferred.
One (1) to two (2) years of relevant experience in photo editing, digital asset management, or graphic production.
Experience managing social media platforms and using social media scheduling tools (such as Hootsuite, Buffer, Sprout Social, or similar).
Strongproficiencyin Adobe Photoshop and other Adobe Creative Cloud applications is highly preferred.
Experience with content management systems and databases is a plus.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essentialjob functions and requirements. They are subject to possible modificationtoreasonably accommodateindividuals with disabilities. To perform this job successfully, the incumbent(s) willpossess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
Regional Office, 9176 Alternate A1A, Lake Park, Florida, United States of America,
Headquarters, 333 John Carlyle, Alexandria, Virginia, United States of America

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