Head of Client Support Services
Pomp
As a leading tire service company since 1939, we’re built on hard work, dedication, and a commitment to excellence .
We’re currently looking for a Service Manager to join our team and play a critical part in our daily operations. This dynamic role collaborates directly with customers to schedule their service needs. If you’re looking for growth opportunities within a successful company, this is the perfect place for you – many of our Store Managers started in this position!
Comprehensive Benefits – Eligible to enroll in medical, dental, vision at affordable rates
Supplemental Benefits – Eligible to enroll in life insurance, Short- & Long-Term Disability, Critical Illness Insurance, Accident Insurance, Death and Dismemberment Insurance, and Hospital Indemnity Insurance
Retirement Savings – 401(k) with company match
Paid Time Off – Holidays, sick time, vacation, and special “Happy Days” for life events available day one
Career Growth – Opportunities for skill development and advancement
Handle incoming calls and respond to customer inquiries promptly
Delegate tasks to service employees to maintain workflow and efficiency
Support inventory management to ensure proper stock levels
Assist in the shop to help maintain production levels
Follow up on past-due accounts to ensure timely payments
Ensure service employees receive proper training and development
High School Diploma or equivalent required
Experience in management and sales
Strong ability to maintain confidentiality of personal and business information
Familiarity with MaddenCo software system is a plus
Exceptional communication skills, with the ability to engage effectively with both internal and external customers and co-workers
Don’t let your career stall — put it in drive with Pomp’s Tire Service!
EEO Employer - Disability/Veteran/Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information
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Vacancy posted 8 hours ago
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