Senior HR Generalist, Employee Relations and Recruitment

No agencies or 3rd party Recruiters please. Cornerstone Capital Bank is a new bank, with over $330 million in capital and $2
billion in total assets and arises from the combination of mortgage industry
giant Cornerstone Home Lending and community banking standout Roscoe State Bank.
You’ll be on the front end of working for an innovative large community bank
that is a leader in mortgage lending and community banking and growing in
middle-market commercial and real estate lending.

our Team Members, Clients, Shareholders, Communities, and the People who provide
The Senior HR Generalist serves as the primary, on-the-ground HR resource for
Bank's Colorado-based servicing/contact center environment, and acts as the main
contact center and Corporate HR. coordination, PTO administration, and employee relations. The Senior HR
compliant, and locally responsive HR practices across the servicing population.

* Serve as the primary HR liaison between the contact center/servicing
operation and Corporate HR, ensuring consistent communication, alignment, and
Administer and monitor wage & hour compliance for hourly/non-exempt contact
center staff, including timekeeping accuracy, overtime calculations, and
requests, personal leave, and company-specific leave programs) from intake
policy interpretation for the servicing population.
* Provide guidance and coaching to contact center leaders on employee relations
matters, performance management, documentation, corrective action, attendance
Partner with Talent Acquisition to support high-volume recruiting efforts,
Coordinate and facilitate new hire onboarding and orientation, ensuring a
ensuring compliance with federal, state, and local requirements, and
translating updates into practical guidance for site leadership.
* Ensure consistent application of corporate HR policy at the local level,
assisting with policy interpretation and implementation while flagging where
local practice requires adaptation to Colorado-specific requirements.
* Maintain accurate, audit-ready employee records and HR documentation for
leave, PTO, wage & hour, and employee relations matters.
* Represent Corporate HR's presence on-site, building trust and accessibility
This position requires a Bachelor's degree in Human Resources, Business
Administration, or a related field (or equivalent combination of education
This position requires 5-7 years of Human Resources Generalist experience
center, customer service, or high-volume operations environment.

• This position preferers banking experience, though it is not required
• Strong understanding of contact center operations and workforce challenges.
• Strong knowledge of employment laws and HR best practices.
• Experience handling employee relations investigations and performance

Experience supporting high-volume recruiting and onboarding.
* Demonstrated experience managing employee relations matters, including
Strong interpersonal and communication skills, with the ability to serve as a
trusted, visible HR presence for both employees and leadership.
* Proficiency with HRIS and timekeeping systems; Ability to work 100% on-site in a Colorado servicing/contact center location.

Medical, Dental, Vision, , Accidental Death, Long-Term Disability, Short-Term
Disability, FSA, HSA, 401K, Basic Life, Voluntary Life, and Paid Parental Leave
benefits, as well as the opportunity for a performance based bonus based on
we'll continue to invest in you as a valuable asset to our company.