Merchandiser/Retail Customer service

Grocery Outlet Fresh Merchandiser

About Grocery Outlet:

Our Values & Behaviors: Achievement, Diversity, Entrepreneurship, Family, Fun, Integrity & Service

Our Sales and Merchandising team's mission is to build a strong foundation of Independent Operator talent, coach and develop our Independent Operators, and assist their efforts in maintaining overall productivity and success in their store. Our team is collaborative and authentic as we promote open and respectful relationships between Independent Operators and Grocery Outlet. Successful members of our team use their analytical ability and drive to complete store operations projects on time and provide excellent customer service to team members, GOI employees, operators, and vendors.

The Fresh Merchandiser supports an assigned group of Grocery Outlet's independently operated stores in the merchandising of products in the fresh areas (produce, floral, meat and frozen foods) that creates an environment that customers want to shop. The Fresh Merchandiser also educates the Independent Operators and their store teams in determining freshness levels, dynamic presentation of product that drive sales and profitability, inventory control, and upholding safety/health standards. The successful candidate is creative by nature, resourceful, detail-oriented, and really enjoys helping people. This role reports to the Director - Sales & Merchandising.

Educating and assisting operators in achieving profitable results in sales, merchandising and inventory management.

Continue to raise the level of merchandising standards for the fresh and frozen categories by ensuring proper product representation (based on current product availability or seasonality) and ability to provide solutions and recommendations when necessary.

Assist in the development of new visual merchandising strategies.

Assist Operators in training of store employees in the areas of product handling and storage, freshness levels, presentation of product, inventory control, culling of product, and any other areas involving the merchandising of product. In addition, support or facilitate any training initiatives from vendors, purchasing or AOT training.

Responsible for monitoring operator's compliance with all product handling policies and procedures, including those required by all vendors, including but not limited to receiving and credit procedures.

Annual Bonus Program

• Equity
• Medical, Dental, Vision & More!
• Bachelor's Degree or equivalent combination of education and experience.
• 3-5 years of previous or similar retail merchandising experience.
• proficiency in MS Office Suite and Outlook.
• A self-starter, highly motivated, person with high personal standards and good personality who is able to work well with multiple tasks and individuals with many differing points of view.
• Thorough knowledge of the retail food business, thorough knowledge of perishable department operations, merchandising skills, must be able to make timely and effective decisions.
• Ability to read, analyze and interpret general business periodicals, financial statements, government regulations and legal documents.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Proficiency in MS Office with high proficiency in MS Excel and MS Word.
• Travel is up to 80-90%.

Grocery Outlet Holding