Head of Internal Communications

Better is reimagining home finance and making it faster, cheaper, and easier for everyone to become a homeowner. We leverage creative technology and innovation to make the home buying journey more approachable and understandable and home finance more affordable and accessible. Here are some interesting facts to help you get to know Better:

• We’ve funded over $110 billion in loans for our customers, more than any other fintech
• Finance - Best Mortgage Lender for First Time Homebuyers of January 2025: Finance - Best Mortgage Lenders of 2025: Best online mortgage lender
• Fintech Breakthrough Award: Best Lending Innovation Award
• Money Magazine - 8 Best Mortgage Lenders of 2025: We are Forbes’ Best Online Mortgage Lender for 2023
• We have raised over $1.2 billion in equity capital to transform the mortgage industry, the largest financial asset class in the world

Our Corporate Communications Manager will lead Better's communications efforts with day-to-day operations, collaborating on daily tasks, monthly reporting and larger strategic goals. This role will include diverse responsibilities, with opportunities to work in internal communications and external media relations and participate in writing and growth initiatives. This is a full-time, on-site role reporting into our New York City office.

Own day-to-day PR operations, including agency management, media outreach, pitching, and briefing documents

Manage press release strategy for product launches, partnerships, executive appointments, awards, and company milestones

Create and maintain quarterly strategic communications plan, awards strategy and annual conference target list

Work cross-functionally with various departments to announce external facing news (ex. Develop creative story angles for pitching top-tier financial and technology publications

Pursue expert commentary and thought leadership opportunities related to relevant news, data and trends

Manage social media platforms including X, LinkedIn, and YouTube

Corporate Communications

Work with senior executives across Better’s business to develop a holistic internal communications approach

Act as a liaison between various departments to deliver communications that ensure employees are in the know, inspired and empowered to meet Better’s goals

Lead company-wide announcements including employee communications, policy updates, leadership changes, and major initiatives

Own the monthly internal communications newsletter, including intake, drafting, approvals, and distribution

Build and maintain internal communications workflows and distribution lists

Bachelor's degree; 3-5+ years of experience in communications, PR, or external relations

Strong writing, editing and communication skills

Confident in managing multiple priorities and projects simultaneously

Strong skills in social media, digital platforms and current trends

All full-time and benefit-eligible part-time employees can enjoy the following benefits:

Nationwide Medical, Dental & Vision Coverage – Comprehensive plans that travel with you, wherever you are

Mental Health Support When You Need It – Immediate access to virtual therapy with licensed providers for you and your eligible dependents (ages 6+), with your first few visits covered at no cost

Health Savings Account (HSA) – Includes an employer contribution to help you plan for healthcare expenses

Disability & Life Insurance – Provided at no additional cost to give you added peace of mind

Flexible PTO – Time off when you need it, so you can recharge and focus on what matters most

Better Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law. We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities.