RDA/DENTAL ASSISTANCE

Department of Health
Working Title: DENTAL ASSISTANT - 64004574 1
Pay Plan: Career Service
Total Compensation Estimator ToolDEPARTMENT OF HEALTH - HILLSBOROUGH

DISEASE CONTROL DIVISION - DENTAL ASSISTANT

Thank you for your interest in career opportunities with the Florida Department of Health in Hillsborough County. If you are looking to establish a successful career in Public Health, you have come to the right place. Many of our innovative and successful health programs are recognized throughout Florida. Join an amazing company culture that values employee growth and development at the Florida Department of Health. Professional development is highly encouraged and supported within our organization through opportunities for mentorships and educational and skills training. From the moment you are hired, you can begin to grow as a professional and a leader, through strategic planning, internal committees, and project engagement. If you are looking to further your education through a college degree, the Florida Department of Health can help with our tuition reimbursement program. The Florida Department of Health (DOH) is responsible for the health and safety of all citizens and visitors to the state. As a public health agency, the Florida Department of Health must monitor the health status of Floridians, diagnose, and investigate health problems, and mobilize local communities to address health-related issues. The Florida Department of Health develops policies and plans that support health goals, enforce laws and regulations that protect the health of all residents and visitors, and link people to needed health care services. The Florida Department of Health also provides specialized assistance to pregnant women, infants, and children with special health care needs, regulates health care practitioners, and provides medical disability determinations.

Dental Assistant

Completes monthly state dental activity reports and Ryan White demographic reports. Certification for X-ray operation and dental assistance is required. The incumbent will be in charge with initial & follow up interviews of dental patients as well as maintaining their records and scheduling their appointments. The position provides assistance to the Dentist and Dental Hygienist, and therefore, the incumbent will have to be able to maintain the equipment, prepare dental materials, sterilization and infection control.

Chair side assistance: assisting the dentist in providing dental treatment. Patient management during dental procedures. Dental procedure isolation techniques. Prepares trays with instruments, supplies and equipment, passes them on to dentist or dental hygienist as requested. Sterilizes/disinfects and maintains the dental instruments and dental equipment. Dental room treatment disinfections.

Data entry input and retrieval into electronic health record, EagleSoft, CAREWare, e2Hillsborough, Health Management System (HMS) or any other clinical electronic database necessary to maintain the oral health program. Input may include clinical, administrative and/or billing information on oral health clients.

Maintains records of the dental patients. Enters data on services performed by the Dental Clinic on a monthly basis. Prepares the billing for Medicaid patients.

Performs initial intake interview of the new patients of the Dental Clinic. Collects and records patient health history. Schedules and confirms initial and follow up appointments for the Dental Clinic.

Preparation of dental materials: mixes cements, amalgam, composite, impression materials, prepares bite guards.

Orders dental supplies, manages and maintains inventory for the Dental Clinic

Ability to operate Panorex x-ray equipment, bitewing x-ray equipment, autoclave/sterilizer
Ability to operate commonly used office equipment such as computers, printers, fax machine, label maker, paper shredder.
Ability to use Microsoft 365 applications (Outlook, Excel, Word, MS Teams).
Knowledge of general office procedures and practices.
Ability to learn and use multiple database systems, including but not limited to EagleSoft (electronic dental record), Health Management System (DOH electronic health record), e2 Hillsborough (Ryan White Part A electronic health record), CAREWare (Ryan White Part B & General Revenue electronic health record).
Bi-lingual in English and Spanish preferred

6 months of customer service or administrative experience

Certification as a Dental Assistant
Dental X-ray equipment certification
Bilingual (English & Spanish)

Florida Department of Health Mission, Vision, and Values:
To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.
Innovation: We search for creative solutions and manage resources wisely.
Responsiveness: We achieve our mission by serving our customers & engaging our partners.
Excellence: We promote quality outcomes through learning & continuous performance improvement.

Nine paid holidays and one Personal Holiday each year;
State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
Retirement plan options, including employer contributions

(Flexible Spending Accounts;
Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website:

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.

E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on click.appcast.io). All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans, and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

If there are any problems applying online, please call People First Staffing Administration: View phone number on click.appcast.io.
Service Center hours are Monday through Friday, 8:00 a.m. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on click.appcast.io). All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here.