Head of Products - Remote

Technical Product Manager

We're looking for a hands-on Technical Product Manager to lead the execution of digital product initiatives for a veterinary health organization. You'll be deep in the day-to-day product work: writing user stories, owning and prioritizing the backlog, and coordinating across multiple engineering, product, and business teams to turn stakeholder needs into clear, actionable work for engineering.

We are looking for a generalist who understands a product end-to-end rather than owning one narrow feature area. You don't need to be an engineer, but you should be technical enough to understand integrations, APIs, and how interconnected systems communicate. Just as important, you'll want to get close to how the product is actually used in the wild, observing real user experiences and turning those insights into improvements, rather than managing everything from inside Jira. Clear communication is central to the job, since you'll regularly translate between technical and non-technical stakeholders and keep everyone aligned on progress, risks, and dependencies.

What You'll Do

Lead execution of assigned product initiatives from planning through implementation

Own the product backlog, prioritizing work based on business value, user needs, and technical dependencies

Write clear user stories, acceptance criteria, business requirements, and product documentation

Observe how the product is used in real-world settings and turn those observations, along with stakeholder needs, into actionable work for engineering

Coordinate across multiple engineering, design, product, and business teams to deliver product enhancements and new capabilities

Support product discovery, roadmap execution, and release planning for assigned products

Evaluate technical solutions, third-party platforms, and system integrations, including how APIs and connected systems interact, to support product objectives

Manage delivery milestones, risks, and dependencies for assigned initiatives

Monitor product performance, analyze results, and recommend improvements based on data and user feedback

Coordinate product releases, implementation activities, and post-launch validation

Translate between technical and non-technical stakeholders, communicating progress, risks, dependencies, and delivery status

Contribute to continuous improvement of product management processes and practices

What We're Looking For

Required:

Bachelor's degree in Computer Science, Engineering, or a related technical field

4+ years of experience as a Technical Product Manager, Product Owner, or in a similar technical product or program management role

Strong, hands-on experience writing user stories and acceptance criteria

Proven experience owning and prioritizing a product backlog

Strong understanding of the software development lifecycle

Experience working with APIs, system integrations, third-party platforms, and interconnected systems (engineering background not required)

Ability to understand and manage a product end-to-end across its systems and user workflows

Comfortable coordinating across multiple engineering, product, and business teams

Excellent written and verbal communication skills, with a talent for translating between technical and non-technical audiences

Familiarity with project management tools such as Jira, Asana, or similar

Background in healthcare, veterinary, or other multi-location service businesses

Nice to Have:

Experience using product analytics and user feedback to drive prioritization decisions

Based in the United States (preferred)

About Tech9

At Tech9, we are driven by a clear mission—to empower organizations with AI-centered solutions that make them more adaptable, efficient, and future-ready. With proven expertise in product strategy, UX design, cloud architecture, and AI, our teams deliver purpose-built software that meets today's needs and anticipates tomorrow's challenges.

Headquartered in Utah, Tech9 experts collaborate across the United States, Latin America, and India. We offer a remote working environment with a collaborative and supportive culture, allowing you to focus on what you do best.

If you're excited by the opportunity to work in a fast-paced, innovative environment where scaling and building the future of software is key, we'd love to hear from you. Join us as we work together to redefine the world of software development.