Head of Retail Merchandising

Job Category Merchandising

Manage Others Yes

The Merchandising Manager is responsible for the leadership of a team in Entertainment Earth's Merchandising Department. Reporting to the VP of Merchandising, this role is accountable for buying calendar execution, team performance, cross-functional coordination, and day-to-day operational efficiency. In addition to team leadership, this role serves as the lead buyer for a defined portfolio of assigned vendors, maintaining those relationships and driving commercial outcomes within that scope.

Requirements Required 5+ years of experience in retail buying, merchandising, or category management

Proficiency in Excel and data-driven decision making

Experience with ERP or inventory management systems

Experience managing buyers in a wholesale or DTC environment

Bachelor's degree in Business, Merchandising, Marketing, or related field, or equivalent experience

Summary Key Responsibilities Team Leadership & Performance Management — Primary Function Manage day-to-day performance of team; Conduct regular 1:1s, provide ongoing coaching, and deliver formal performance evaluations

Partner with VP of Merchandising and HR on hiring, onboarding, and team development planning

Buying Operations & Planning Coordination Own the buying calendar; Ensure product information, pricing, imagery, and merchandising content are accurate, complete, and published on time

Cross-Functional Coordination Own the handoff protocol between Merchandising and PO Operations — ensure PO information is complete, accurate, and delivered on time

Coordinate with Marketing and Sales on product launches, promotional campaigns, and catalog updates

Partner with PO Operations and Traffic on inbound order visibility and exception management

Serve as a key liaison between Merchandising leadership and internal stakeholders to ensure alignment on priorities and execution

own the overall business relationship and drive sales, profitability, and long-term growth within that portfolio

Reporting & Systems Maintain and distribute buying team reporting including sales performance, vendor scorecards, and category metrics

serve as Merchandising subject-matter lead for the NetSuite implementation (April 2027 go-live)

Drive continuous improvement of merchandising processes, systems, and workflows