Receptionist-Administrative Position- Part Time

Job Description Administrative Assistant (Part-Time or Full-Time, In-Person)

Portland, OR (Central Eastside – Washington High School/Revolution Hall)

Pay: $17–$20/hour (DOE) + (optional: bonus)

We’re a boutique American Family Insurance agency established in 2005, focused on proactive, highly responsive service. We operate as a concierge-style insurance team—helping clients understand their policies, choose the right coverage options, apply eligible discounts, and adapt protection as their lives change. We’re goal-oriented and proud to be one of the top-performing American Family Insurance agencies in Oregon, with a strong online reputation built on relationships and doing right by clients and teammates. Our office is located in the heart of Portland’s Central Eastside inside the Washington High School building (home to Revolution Hall), with abundant natural light, views of downtown, and shared amenities including a rooftop space with incredible views.

As our Administrative Assistant, you’ll keep the office running smoothly by handling front-office support, scheduling, document processing, and day-to-day administrative coordination. Greet clients/visitors (in-person and by phone) and route requests to the right team member

help coordinate meetings and team schedules

Support document handling: scanning, uploading, filing, and maintaining organized digital records

Assist with basic correspondence and office communications (email, letters, reminders)

Help prepare forms, packets, and materials for client meetings and policy reviews

Track tasks and activity in a CRM and/or shared tracking systems

Maintain office supplies, mail processing, and general office organization

Support special projects as needed (events, reports, process checklists)

1+ year of administrative, receptionist, office coordinator, or similar experience (preferred)

• Strong computer skills (Outlook, Word, Excel, and web-based tools/CRMs)
• Reliable, punctual, and collaborative in an in-person office environment
• Insurance experience not required (training provided)

Part-time or full-time options available; day shift, no nights

On-the-job training

Full-time team members are eligible for:

Health, dental, and vision insurance

Employer-sponsored retirement plan with employer contribution match