Front Desk Receptionist, 3rd shift

We're Changing Entertainment. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
What does Hollywood Casino St. Day 1 medical, dental, & vision benefits!
Recognition programs with cash rewards, gift cards, & more.
Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member's children.
Pay: $16.00 per hour
As a Front Desk Clerk, you will,

Greet, register, and assign rooms to guests; assist with check-in, check-out, and overall front desk operations
Verify payment methods, post charges, process payments, and balance cash drawers daily
Maintain accurate records of room availability, guest accounts, and registration information using hotel systems
Review guest accounts at checkout, correct discrepancies, and resolve guest concerns professionally
Coordinate with Housekeeping and Maintenance to address guest issues promptly
Review shift logs, room rates, selling strategies, VIP lists, and group blocks with leadership
Escort guests to rooms when appropriate and provide information on hotel amenities and hours of operation
Respond to guest inquiries and provide directions, recommendations, and local information
Prepare deposits, secure cash floats, and follow all cash-handling procedures
Comply with management requests, company policies, and all applicable gaming laws and regulations
Applicant must be 18 years of age or older.
Minimum of six months of related experience and/or training; Ability to effectively communicate with correct English grammar skills including verbal and written communications.
Must build and maintain excellent rapport with internal and external customers, team members, community, media, and shareholders.
Stay In The Game. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.
We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.