HR Rep Full Time

This position is the first point of contact for the University Enterprises, Inc. (UEI) Human Resources Department and is expected to always interact with employees and customers in a professional manner. The position performs a variety of complex customer service and office support assignments in the UEI Human Resources Office; assists employees in completing employment paperwork, including coordinating online onboarding paperwork for new hires and re-hires; processes and tracks work clearances for International students; answers phones and receives visitors to the office; answers questions regarding personnel policies, procedures, and programs; explains the job application, posting and hiring procedures; may assist with posting student jobs and/or reviewing and releasing on-line applications; and maintains confidential files of employees and applicants. Provides backup phone coverage and assists visitors for University Enterprises' Administration Office, as needed.
This position receives general supervision from the Human Resources Operations Supervisor. Anticipated hiring range: $Participation in CalPERS Retirement Program
Paid Holidays - 14 paid holidays per year including paid time off the week between Christmas Day and New Year's Day as the CSUS campus is closed
Excellent medical benefits - 100% employer-paid medical & dental for employee-only coverage and low cost for family coverage
Educational Assistance Program for employees and/or dependents
Application Instructions
Your application will be reviewed after this date.
Please include the following with your application:
~ If this document is not included, your application materials will not be considered. Please include your employment history in the "Employment Experience" section of your application in addition to submitting your resume.
H-1B Visa).

This is a full-time, non-exempt (eligible for overtime pay), benefited position that is covered under the California Public Employees' Retirement System. Answers phones, directs callers, takes messages, monitors a general department email account, and performs verbal employment verifications. Greets office visitors and provides them with a variety of information about UEI Human Resources programs, policies, and procedures; Monitors an online customer service ticketing system by responding to inquiries and assigning tickets to the appropriate HR staff in a timely and accurate manner.

• Coordinates and monitors the completion of online onboarding documents for student, temporary full-time, and part-time new hires and re-hires. Ensures documents are submitted and approved in a timely and accurate manner. Conducts a monthly online group orientation regarding UEI for new hires and re-hires.
• Citizenship and Immigration Services (USCIS) paperwork (I-9 forms, etc.) Follows up with new hires/re-hires and their managers on incomplete or delayed I-9 forms. Runs reports to track expiration of documents. Monitors, trains, and coordinates the work of student assistants in consultation with the Human Resources Operations Supervisor. Participates in the selection and onboarding of Human Resources student assistants.
• Works closely with the Sac State International Programs and Global Engagement Office to assist international students with questions and paperwork requirements of Sac State and the USCIS. Keeps current with changes in requirements for International Students and recommends procedure changes, as needed.
• Contacts employees regarding incomplete requirements, such as compliance training and Student Status forms.
• Assists applicants with using the online application system. Assists with reviewing and releasing online student/part-time employment applications to the appropriate hiring managers for further processing. Forwards applications requiring additional review to appropriate staff.
• Ensures documents are filed into employee personnel files. Ensures all documents and benefited personnel files are filed accurately and in a timely manner.
• Assists with the separation process including forwarding separation forms as appropriate and sending employment status notices and unemployment benefits information to part-time employees.
• May assist with processing employee records, reviewing, editing, and posting student jobs, or releasing applications in the UEI applicant tracking system.
• Prepares orders and maintains inventory of office supplies.
• Interacts with employees and customers in a professional manner and maintains confidentiality of information.
• Composes a variety of letters, reports, and documents.
• Demonstrated work experience in performing a variety of office and customer service support assignments including front counter/receptionist experience.
• Ability to independently handle multiple projects; Demonstrated work experience in a customer service position interacting in person with the public.
• Demonstrated experience effectively communicating and working with all levels of employees and/or customers while maintaining a professional demeanor and exercising tact and good judgment.
• Demonstrated work experience working with and maintaining sensitive, confidential information.
• Demonstrated knowledge of general office procedures, methods, and equipment.
• Demonstrated experience in word processing, spreadsheets, and data entry, such as the programs in the Microsoft Office Suite.
• Ability to effectively lead and coordinate the work of Student Assistants for a professional and cohesive front desk operation.
• Must be fingerprinted and pass a background check. Demonstrated knowledge of and skill in the application of Human Resources policies and practices as they apply to a medium to large organization.
• Experience with Ultimate Kronos Group (UKG) Workforce Ready software or similar HRIS/Payroll program.

use of office equipment including computers, telephones, calculators, copiers, scanners, printers, and fax machines.
Work is performed in an office environment; continuous contact with staff, campus community, the public, and other agencies.
Monday-Friday

• Academic years hours (August-May): 8:00 am - 5:00 pm
• Summer hours (June-August): 7:30 am - 4:00 pm