Weekend Store Keeper (Part Time Weekends)

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As the ultimate leader of their store, a Store Manager is accountable for every aspect of the retail store performance, ensuring that all areas of the store are engaged, achieving key results, and that the store is delivering world-class guest experience. Store Managers are responsible for hiring and developing people. Store Managers are responsible for creating an environment and a store culture where people feel a deep sense of belonging and have the opportunity to grow. As a result, they ensure their store delivers quality guest experience in line with company values and directives (people experience, store operations, product, and community relationships).

Leadership and People Management

Establish a vision for the store, based on key metrics and initiatives, and cascade to all team members.

Manage the store’s hiring strategy to build a strong and diverse team that includes team members with various experiences, backgrounds, and skillsets to drive store operations.

Support ongoing learning and development of all team members consistently and equitably by providing direct feedback, coaching, mentoring, continuous development check-ins and leading performance management activities.

Guest Experience and Community

Lead an exceptional guest (customer) experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching.

Manage and direct in-store team members to ensure optimal guest experience that values guests’ time and supports store operations.

Address emergent issues, including guest escalations and urgent requests.

Establish and increase brand awareness in the community by cultivating and maintaining inclusive relationships with local ambassadors, sweat leaders, community influencers and other external partners.

Plan and execute local, regional, and area driven Community projects and initiatives (e.g., local run club, International Day of Yoga).

Operations, Product, and Strategy

Drive overall store visual merchandising, product strategy, including product escalations, and execute company-driven product actions, projects, and initiatives.

Manage sell-through by monitoring product levels, ensuring accuracy of inventory counts, and organizing product deliveries in line with visual merchandising strategy.

Plan and execute high-level quarterly and seasonal planning for store with respect to strategy, budget, and labor (including recruiting and training/development).

Manage whole store profit and loss (P&L) in accordance with goals (sales, budget, etc.).

Move dynamically and lead from the floor to assess and fulfill the needs of the business, team, and guests through coaching and developing team members.

Understand and adhere to people safety policies and procedures to maintain a safe work environment.

Perform work in accordance with applicable policies, procedures, and laws or regulations.

annual sales plan target

People Management

Leadership role directly responsible for managing all other store leadership roles

Ultimately responsible for hiring and terminating all store employees

Inclusion & Diversity: Team Building: Creates and develops teams that maximize accomplishments; Change Management Leadership: profit and loss statements, budgets and sales forecasts, retail strategy and approaches)

Must be legally authorized to work in the country in which the store is located

Must have the ability to travel to assigned store with reliable transportation methods

Work occurs on a variable schedule which could include early mornings, mornings, afternoons, evenings, late nights or overnights as well as weekends and holidays

1 year people management experience (including recruiting, hiring, and holding employees accountable to performance expectations)

1 year managing business operations and administration, including experience with retail scheduling and management of labor hours and managing projects or processes

Job Assets (i.e., Education: High school diploma, GED, or equivalent

Bachelor’s degree or equivalent

Experience: 2 years retail or sales specific management experience

Work may involve managing conflict or mediating problems between others or deescalating guest issues

Work involves reaching out to meet and build relationships with strangers/new people, and to strengthen existing community partnerships

Work is sometimes conducted on a computer or other technical devices, including to meet with others virtually

Work involves moving through a store for most of a shift to help guests and accomplish work, but can also involve sitting for extended periods of time (i.e., Base Pay Range : $91,220 - $123,410/annually, subject to minimum wage in the location
Target Bonus: 30%
Total Target Base Pay Range : $118,586 - $160,433/annually

Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

Extended health and dental benefits, and mental health plans

Savings and retirement plan matching

People networks, mentorship programs, and leadership series (to name a few)

The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.

Lululemon is committed to providing reasonable accommodation to applicants with disabilities.