Technology & Operations Recruiter

Thatch is building a healthcare system people actually love — and that starts with hiring the right people to run it. As our Operations Recruiter, you'll own hiring for the teams who keep that system running day to day. This is a role for someone who's equally comfortable filling a dozen support roles in a month and running a thoughtful search for an Ops director — and who sees high-volume hiring as a creative problem to solve, not just a numbers game. You'll be a true partner to Ops leaders, helping them think through staffing needs before a req is even open, and you'll help build the infrastructure (events, partnerships, pipelines) that lets us hire well at scale. As we grow, you'll also have real input into how the broader recruiting function evolves at Thatch.

Own full-cycle recruiting across the Operations organization, from high-volume frontline hiring through senior leadership searches
Partner with Operations leaders to forecast hiring needs, define roles, calibrate on what great looks like, and deliver against hiring goals
Design and execute recruiting strategies tailored to the search, from high-volume, high-velocity hiring to targeted leadership searches
Build creative, scalable sourcing strategies to fill high-volume roles, including hosting events, partnering with universities and community organizations, and testing new channels to keep pipelines full
Use recruiting data to understand pipeline health, anticipate where we’ll get stuck, and adjust our approach.
Shape how we recruit as Thatch grows, continuously improving our approach and raising the bar for how we hire
Treat every candidate interaction as a reflection of Thatch's brand, bringing the same care, consistency, and attention to detail to the hiring process that we expect from our operations

4+ years of experience in full lifecycle recruiting, with direct experience recruiting for operations, support, or similarly high-volume functions across a range of seniority levels

• Demonstrated ability to flex between high-volume entry-level hiring and leadership searches
• Proven track record of designing and executing creative sourcing strategies (hiring events, university partnerships, community partnerships, etc.) A history of successfully placing strong operations talent and building high-performing support/operations teams
• Use recruiting data to track pipeline health, forecast hiring needs, identify bottlenecks, and adjust strategy
• Startup or high-growth experience, with a demonstrated ability to build while executing, adapt to shifting priorities, and create structure where it doesn't yet exist

Experience recruiting in a fast growing startup environment
A track record of building creative, high-volume sourcing programs from scratch
Experience partnering with Operations leaders on headcount and workforce planning
Experience recruiting in healthcare, health tech, or insurance
30 minute video meeting to talk through your background and interest in Thatch

• 30 minute video meeting to meet 3-4 members of the team to dive deeper into your experience
• 30 minute video meeting with department leadership to understand alignment to the role and your motivation
• 20-30 minute video meeting with our founders to discuss your approach to culture and our operating principles

We’re a fully distributed early stage company using technology to change the way America does healthcare.