Network Engineering Services

This engineering position supports the activation, migration, modification and/or troubleshooting of various Client VoIP services provided to our end-user customers and vendors in the Public Sector. Engineers manage a daily schedule of service activities and interact with multiple internal and external parties, performing configurations, modifications and deletions in Client's network and provisioning systems.
Strong customer service/vendor management experience

• Willingness to work rotating shifts including occasional weekends and holidays
• Ability to obtain a government security clearance

Familiarity with IP phones, analog gateways, paging and adjunct equipment (Polycom, Ribbon, Cisco, Audiocodes)

• Working knowledge of Sonus switches and associated network components
• Working knowledge of Microsoft Office applications (Excel, Word) and/or Google Workspace (Gmail, Sheets, Docs, Drive)

Contract
42 - 52 per hour
Bachelors
Verify/validate order details and work scope, perform pre-install testing, resolve any issues that could impact service or delay the due date.

• Process telephone number ports and verify completion.
• Complete new telephone number activations.
• Lead customer and vendor activation conference bridges.
• Perform collaborative service installation and troubleshooting activities with peer workgroups.
• Document detailed notes in applicable engineering systems/applications.

Technically aligned Associate's Degree or Bachelor's Degree... one or more years of relative work experience
- Desired certifications - (CCNA, CCNP, and/or other vendor equivalents)

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on randstadusa.com offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).