Valet Supervisor Hourly

Compensation Range: $19.00 - $19.75 Per Hour

One of the reasons why we are the nation’s leading parking management expert is because we recognize that “people” are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. As a supervisor, you will assist the management team in overseeing a team of workers who perform a variety of tasks to keep our client’s facility in top shape. Supervise parking attendants and ensure that all duties are completed according to company standards.

Oversee daily cash handling procedures and submit accurate reports of collections.

Hold team members accountable for their roles and responsibilities, providing regular performance feedback and conducting performance evaluations.

Promote a culture of professionalism, accountability, and exceptional customer service among the team.

Accountable for the cleanliness and appearance of the parking area.

Contribute to the development and implementation of park policies and procedures

Accountable for meeting or exceeding established performance targets.

Order and maintain a supply of necessary materials and equipment.

Ensure that all signage and markings are visible and clear for customers.

Train and motivate staff to deliver excellent customer service, including assisting with parking, handling customer issues, and maintaining a clean and safe facility.

Address customer inquiries and complaints in a prompt and professional manner.

Ensure that guests receive exceptional service and address any guest concerns or complaints promptly and effectively.

Continuously seek ways to improve service quality and efficiency.

Regularly update upper management on operational challenges.

Provide training to workers on safety regulations, equipment usage, and job duties.

Promote teamwork, inclusion, and respect among all staff.

High school diploma or GED.

19.00 to $19.75 per hour.

Medical, dental, vision, life insurance coverage

Flexible Spending Accounts

Holiday

Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation.